Duties for this position include (but are not limited to):

• Create, track, and maintain complaints. This includes monitoring all cases in intake review and the investigative queue, and requesting files.
• Review investigative documents and files for accuracy.
• Review cases and Investigative Reports for compliance with procedures, including conflicts checks, prior to administrative review.
• Communicate with law enforcement agencies, including chief executives, managers, and supervisors regarding pending cases, including case status and Bureau procedures.
• Assist in requesting, tracking, receiving, and filing case-related documents.
• Track cases for review/follow-up/administrative review and approval.
• Create and maintain reports and lists related to investigations for the Division managers.
• Assist Division staff with records organization and retention according to the retention schedule.
• Complete administrative functions that support Bureau operations and ensure compliance with state and agency policies and procedures.
• Create and maintain case lists for agency employee investigations (case numbers only) and Basic Training Division recruit investigations.
• Participate in investigative meetings and track action items.
• Prepare and draft correspondence and other documents for review, ensuring accuracy, clarity, and consistency with agency standards.
• Assist with internal audits.

Required Experience:

• High school graduation or GED and three years of progressively responsible experience in administrative work – OR – formal education will substitute year-for-year for experience with coursework in criminal justice, paralegal studies, communication, political science, or public administration or similar degree plan.
• Three (3) years of experience using Microsoft Office Suite to include Outlook, Word, Excel, PowerPoint, Publisher, and Adobe PDF software.
• Demonstrated experience providing high level customer service.
• Demonstrated excellence in verbal, written, presentation, and listening skills essential for decision making and problem solving.
• An understanding/knowledge of current law enforcement and social justice climate
• Demonstrated professionalism and commitment to internally and externally following the WSCJTC’s vision, mission, and values.
• Experience in positions requiring multi-tasking, following timelines and deadlines, showing initiative, and working independently and as a contributing professional member of a team.
• Efficient use of work time, equipment, and resources.
• Well organized with strict attention to detail.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

• Bachelor’s degree with an emphasis on criminal justice, paralegal studies, communication, political science, public administration or similar degree plan.
• Previous administrative experience within state or local government agencies.

How to Apply:
Applications for this recruitment will be accepted electronically. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.

To be considered for this position, please attach the following to your online application:

• A chronological Resume outlining your experience to date;
• A Letter of Interest detailing your qualifications, and why you believe you are the best person for this role; and
  
• A minimum of three (3) professional references who can attest to your work performance, technical skills, knowledge base, and job-related competencies.