About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!

The Opportunity

WSDOT is currently seeking a skilled leader to serve as the TMC (Traffic Management Center) Supervisor in Tacoma, WA. Under the direction of the Freeway Operations Manager, this position is responsible for the daily supervision to the WSDOT Olympic Region TMC and the region’s Intelligent Transportation System (ITS), consisting of traffic operations, ramp metering, variable message signs (VMS), highway advisory radio (HAR), toll operations and moveable bridge supervisory control and data acquisition (SCADA) systems. This position will assist assigned personnel in performing daily tasks associated with the regions ITS. The safety of the public and fellow employees is a top priority and must be considered in every decision and activity.

What to Expect

Among the varied range of responsibilities held within this role, the TMC Supervisor will:

• Manage the day-to-day operations of the TMC, a twenty-four (24) hour, seven (7) day a week facility; supervise staff.
• Prioritize and assign work to staff.
• Develop and maintain staffing schedules for TMC operations using computerized systems.
• Reviews daily TMC Logs for accuracy and completeness
• Review all TMC-entered maintenance requests-for-work into computerized systems.
• Ensure proper application of all Collective Bargaining Agreements, and all federal and state employee/labor laws.
• Recommend actions related to personnel issues and employment affecting subordinates; implements performance management best practices as needed.
• Ensure compliance with training requirements
• Review Project Plans, Traffic Analysis, Engineering Studies and Engineering Reports
• Lead the preparation of training materials used for TMC Staff
• Serve as a member of the WSDOT Incident Management Team (IMT)
• Provide coverage to a 24/7 operation which may require working various day, swing and night shifts as needed to ensure coverage and leadership support.

Qualifications

To be considered for this opportunity, the following competencies are required:

• Engineering Knowledge: Demonstrated experience applying engineering principles, methods, and practices to project management in transportation or construction environments. This includes expertise in design development, construction techniques, and/or contract administration.
• Project Oversight: Ability to oversee and review engineering designs and documentation to ensure accuracy, compliance with standards, and constructability.
• Technical and Digital Proficiency: Advanced skills in operating Windows-based systems and engineering software, including MS Office Suite (Excel, Word, SharePoint, Outlook), MS Teams, cloud-based platforms, and system databases for project tracking and information management.
• Communication Skills: Advanced skills in professional communication, specifically in communicating technical information effectively and professionally to a diverse audience, including those with non-technical backgrounds, virtually, by phone, and in person.
• Conflict Resolution: Ability to address and manage confrontational situations with composure, ensuring workplace challenges are resolved professionally and respectfully. Proficiency in de escalation strategies to diffuse tense interactions.
• Leadership: Skills to lead a diverse workforce by fostering collaboration across boundaries, building and maintaining effective teams.
• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Takes action to meet the needs of others.

The following qualifications are also required:

• A valid driver’s license and the ability to operate state-owned vehicles.
• Ability to work nights, weekends, holidays, and perform emergency callouts/stand-by 24 hours a day, 7 days a week.

It is preferred that qualified candidates also demonstrate:

• Engineering Knowledge and Technical Expertise: Demonstrated understanding of civil, structural, geotechnical, transportation, or related engineering principles, methods, and standards.
• Project and Program Management: Proven ability to coordinate, manage, and deliver multiple engineering projects involving interdisciplinary teams, support groups, stakeholders, and partnering agencies.
• Technical and Digital Proficiency: Advanced skills in operating WSDOT’s NG_TMS (Advanced Traffic Management Software), WSDOT’s web-based platforms (TMC Log, ROADS (ROadway Activity Distribution System) and Crew Manager.
• Plan and Specification Review: Skilled in reviewing, interpreting, and validating engineering plans, specifications, and construction documents to ensure compliance with applicable standards and requirements.
• Engineering Analysis and Problem-Solving: Demonstrated ability to evaluate complex engineering challenges, develop alternative approaches, and recommend effective technical solutions.

Important Notes

• This recruitment may also be used to fill additional positions per business needs.
• This position offers flexible/hybrid remote work options.
• To review the full Position Description, please follow the directions in the “Contact Us” section of this posting.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov

Why WSDOT

• Work-Life Balance – We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
• Paid Leave – In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
• Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have a choice of state retirement programs, and much more. Go to State Benefits for more information.

Check out this video to learn more: Why WSDOT?

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the recruiter listed.

Contact Us

For inquiries about this posting, you may contact the assigned Recruiter at amanda.strebeck@wsdot.wa.gov Please be sure to reference TMC Supervisor #32354 in the subject line.