Outpatient Competency Restoration Program (OCRP) Manager (HCPM/DBHR)

71070970

As a Program Manager for the Outpatient Competency Restoration Program (Health Care Program Manager), you will play a key role in a statewide initiative that helps people with behavioral health or other conditions get the services they need to understand and take part in their own court case, all from within their own communities instead of a hospital setting. This position will lead programmatic oversight, contract negotiations, guide policy development, and partner with behavioral health agencies across Washington to shape a program that is expanding statewide. This is a great opportunity for those invested in behavioral health, criminal justice reform, and making a lasting impact.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

Division philosophy statement:

The Division of Behavioral Health and Recovery values and seeks diversity, equity, and inclusion as integral to the behavioral health field. We support, embrace, and celebrate everyone’s uniqueness, promote inclusion, and commit to remove systemic barriers that affect our workforce, our providers, and the people that receive prevention, treatment, and/or recovery support services.

About the division:

The Division of Behavioral Health and Recovery (DBHR) provides support for substance use treatment, mental health services, and problem gambling services through prevention, treatment, peer and recovery support. Programs promote strategies that support healthy lifestyles by preventing the misuse of alcohol, tobacco, and other drugs, supporting recovery from substance use, promoting recovery and resiliency, reducing stigma, and mitigating the effects of problem gambling on the individual and family. DBHR brings operational elements such as substance use and mental health into closer working relations to serve individuals more effectively and efficiently. The Outpatient Competency Restoration Program (OCRP) program manager is located within the Trueblood Team, a unit within Division of Behavioral Health and Recovery. The position is supervised by the Trueblood Team Supervisor.

About the position:

This position serves as Program Manager for the Outpatient Competency Restoration Program (OCRP) under the statewide and Trueblood v. WA settlement, overseeing community-based competency restoration services for people charged with crimes as an alternative to inpatient restoration. The role manages the full program lifecycle by developing goals, policies, and procedures while negotiating and administering multi-million-dollar contracts with licensed behavioral health agencies. This role will also provide technical assistance and compliance oversight to contracted providers, monitor performance metrics and forensic evaluation audits, and lead quality improvement initiatives. This position works closely with the other positions on the Trueblood team including the Forensic Projects for Assistance in Transition from Homelessness (FPATH), Forensic Housing and Recovery through Peer Services (FHARPS), the Post-FHARPS Global Leasing, and Trueblood Diversion program managers.

This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. All agency employees are required to report on-site in Olympia on their first and last days of employment to pick up and return state-issued equipment, regardless of telework status or location.

Some of what you will do:

• Serves as a statewide subject matter expert to top-level HCA managers, DSHS leadership, Attorney Generals, State Councils on matters regarding Outpatient Competency Restoration as it relates to the Trueblood Settlement Agreement.
• Provide direct guidance, oversight, and consultation to the teams, responsible for the accountability and performance requirements of the OCR programs across the state.
• Develop, negotiate, execute, implement, and manage contracts with community behavioral health providers to ensure providers implement and adhere to standards of the HCA approved competency restoration program.
• Manage, train, and develop policies related to the ongoing service provision of the Outpatient Competency Restoration Programs.
• Act as the subject matter expert on OCRP services to internal and external Trueblood stakeholder groups, primarily to top level managers, including making recommendations to the Governor’s office and legislative branch and regional court personnel.
• Produce thoughtful critiques and creative solutions about the ways in which Washington’s outpatient competency restoration program can both be modelled after and operate differently than other out-of-custody restoration programs in the nation.
• Manage the fiscal accountability of the multi-million-dollar program budget for the Outpatient Competency Restoration programs, approve invoices, and tracks utilization of the program.
• Provide technical assistance to other entities as needed including MCOs, ASOs, treatment programs, jails, forensic navigators, Trueblood Settlement Agreement programs, other elements of the forensic system, tribal partners, sister state agencies, stakeholders and community partners.
• Reviews and makes recommendations for adjustments in the competency restoration program to best serve those enrolled.
• Provides written and verbal presentations related to the OCRP for policy makers, court personnel, and other stakeholders.
• Participates in cross State agency and regional implementation and collaboration meetings.
• Update contracts with amendments for current providers or adds contracts with new providers as needed to meet goals and allocates program resources based on the needs and feedback from system partners.
• Provide fiscal modeling for proposed legislation and bill analysis as the subject matter expert to forecast how proposed legislation would impact OCRP.
• Plans, prioritizes, and monitors use of budgets and resources.
• Produce ongoing and ad hoc reports, data, and presentations as assigned and requested related to competency restoration programs and services.

Required qualifications:

Qualifying candidates will meet one of the following criteria options:

Option 1:

Master’s degree or higher in Psychology, Sociology, Social Work, Related Human Service or Rehabilitation Services course of study, or closely related field and three (3) years of the required experience below

Option 2:

Bachelor's degree in a field identified above, and five (5) years of the required experience below

Option 3:

Associate degree in a field identified above, and seven (7) years of the required experience below

Option 4:

Nine (9) years of the required experience below

The required experience includes:

• Demonstrated knowledge of Washington State's community behavioral health system.
• Demonstrated knowledge of Washington State’s crisis continuum of care.
• Demonstrated knowledge of the Trueblood v DSHS lawsuit.
• Demonstrated knowledge of the forensic and criminal court system.
• Demonstrated knowledge of the intersections of behavioral health and the law.
• Demonstrated knowledge of federal and state behavioral health statutes, rules and regulations including Medicaid regulations.
• Demonstrated knowledge of behavioral health managed care principles and contract issues, access, medical necessity, resource management, quality improvement, cultural competency, and provider contracting including priorities and rules related to federal funding.
• Demonstrated knowledge of the role of Certified Peer Counselors within the community behavioral health system.

Required competencies:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred qualifications:

• Knowledge and experience in project management.
• Excellent written and verbal communication skills, including the ability to develop and conduct presentations for diverse audiences.
• Firm knowledge of the local, state, and federal housing resources.
• Strong oral and written communication skills.
• Strong computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• A proven ability to work with and commitment to right and ability of each person with a disability such as mental illness to live in normal community residences; work in market jobs; and have access to helpful, supportive, adequate, and continuous supports and services.
• Proven ability to develop supportive trusting relationships with individuals with severe and persistent mental health conditions and respect for each person’s rights and personal preferences in treatment.
• Personal commitment to the Recovery Model of care.
• Experience working with Certified Peer Counselors in a clinical setting.
• Experience working in clinical team settings.
• Experience working with people experiencing homelessness.
• Experience working with forensic system.
• Experience providing training and technical assistance.
• Knowledge of federal, state laws, rules and procedures that govern supportive housing initiatives.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• And free parking!

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov.Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Lisa Fleming at (360) 725-1723 or lisa.fleming@hca.wa.gov

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

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