Who we are
The Department of Enterprise Services (DES) provides centralized business services to state government agencies; to other public entities such as cities, counties and tribes; and to Washington residents. DES’ mission is to strengthen the business of government for a sustainable and just future. Learn more about DES.

About the Division
The Business Resources Division (BRD) within DES provides a number of services to state agencies, local governments, and non-profit organizations. Services provided by the division include Consolidated Mail Services, Fleet Operations, Management Staff, Printing & Imaging, and Surplus Operations. DES provides centralized leadership in efficiently and cost-effectively managing resources necessary to support the delivery of state government services. The mission of DES is to implement a world-class, customer-focused organization that provides valued products and services to government and state residents.

About this Opportunity
The Color Digital Press Operator is responsible for producing printed materials for various state agencies that sends time-sensitive and confidential documents and correspondence such as warrants, checks, medical claims/benefits, business licenses, and other important documents to their clients. The production of these documents is guided by the State Legislature and Federal laws. This role oversees maintaining the program’s cost-recovery model, customer satisfaction, and the essential service it provides to Washington State citizens. This position performs production printing utilizing both Digital Color and B/W roll-fed printers, as well as performing preventative maintenance on these devices using pre-determined methods to support the agency’s Digital Print Production environment. The incumbent is expected to apply recording, diagnosing, and troubleshooting skills to low and medium risks problems that arise in the delivery of services to customers.

Some of what you will be doing
Produce critical and sensitive documents (i.e. warrants, checks, medical benefit document, injured-workers claims, licenses - etc.) for multiple state agencies

• Set up and operate Color Digital and B/W printing equipment as well as Pre and Post processing devices to print critical and time-sensitive documents and materials for customers
• Receive, modify, set up, configure print files and produce high-quality output using the high-speed digital color and b/w presses
• Perform routine maintenance such as running printer diagnostics and tests, setting up/configuring for different types of documents, adding toner and ink, and replacing consumables and parts
• Maintain pre and post processing devices such as unwinder, dynamic perforator, slit/merger, cutter, booklet maker, and stacker as well as extraction vacuum for paper trims
• Interpreting job tickets, ensuring job specifications are met
• Include image enhancement, adding union and/or recycle bugs, screening, pagination, image merge and deletion
• Follow all safety requirements and guidelines in the operation of Color and B/W roll fed digital printing equipment

• Locating paper stock and other printing supplies in the preparation of jobs
• Loading paper as needed for jobs
• Operate and maintain the clamp truck, pallet jack, and forklift to move materials
  • Inspect lift equipment pre and post shift to ensure it is safe to use and to document potential maintenance issues. Document inspections
  • Immediately report unsafe equipment, unsafe operation and accidents to the supervisor or other appropriate entity
• Prepare printed jobs for pickup and distribution
  • Palletize boxes and shrink wrap using handheld shrink wrapper
  • Stage pallets/GPCs in the print room for Mail pick-up
  • Take pallets to Shipping and Receiving area as needed
• Clean up work area
  • Replace recycle bins when full
  • Load recycle bins into truck using forklift
  • Make and re-stock boxes

Required Qualifications:

• Three (3) years of experience operating high-speed production equipment

• One (1) year experience operating continuous-feed digital printing equipment, unwinders, folders, slit/mergers and cutter/trimmer/stacker system

**Experience may be gained concurrently. **

• Familiarity in production printing environment using queue management system/tools/applications such as Solimar/SPDE and PrismaPro
• Knowledge in the use of Management Information Systems such as Monarch
• Knowledge in the use of mainframe terminals
• Experience in QWS3270, TSO, EOM, and CA7
• Knowledge of MS Office suites of products

• Accountability: Accept personal responsibility for the quality and timeliness of work
• Adaptability & Flexibility: Able to successfully adapt approaches, goals, and methods to changing business needs, conditions, and work responsibilities to achieve successful results in dynamic situations
• Customer focus: Understands customer needs and expectations and actively engages in meeting them
• Ethics and Integrity: Maintains confidentiality, keeps promises, and advocates for ethical behavior
• Fiscal Accountability: Handles public funds and resources responsibly and accurately by following fiscal guidelines, regulations, and standards
• Results-Oriented: Drives impactful results by fostering a culture of continuous improvement and making data-informed decisions
• Safety: Maintains a safe and efficient work environment by adhering to agency safety policies and standards, organizing workspaces to reduce risks, and using personal protective equipment as needed
• Models and Champions our Culture and Values: Leads by example, earning trust and respect through honesty, authenticity, transparency, and professionalism
• Communicates Effectively: Communicates clearly and effectively in speaking and writing

Special Requirements

• Must pass a Washington State Patrol (WSP) criminal background check

• Must obtain and maintain certification for forklift, electric pallet jack, and clamp truck within the first six months of hire. (Training and certification provided on-site.)

How to Apply:
Interested? We would love to hear from you! Click “Apply” at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.

Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:

• A letter of interest describing how you meet the qualifications for this position as outlined in the job posting
• A current resume detailing experience, and education; and
• A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)

Opportunity for All:

The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.

You are welcome to include the name and pronoun you would like to be referred to in your materials, and we will honor this as you interact with our organization.

Contact Information:

For questions about this recruitment or to request a reasonable accommodation in the application process, contact Rachel Vaughan by email rachel.vaughan@des.wa.gov or jobs@des.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

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