DSHS HCLA Administrative Assistant 3

Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program.

DSHS’s Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program. The innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference.

As the Administrative Assistant, you will serve as the principal assistant in administrative matters for the WA Cares Fund Benefits and Customer Care (BCC) Administrator. This position directs and/or coordinates special projects as requested by the BCC Administrator and BCC Deputy Administrator, the incumbent assists with preparation for meetings, including assembling materials and managing logistics for statewide events.

Our team is the first point of contact for this program, and we are responsible for helping Washingtonians understand this new benefit.

Some of what you will do:

• Coordinates BCC operations, maintains team calendars, make travel arrangements, screens, prioritizes and distributes electronic and other mail, transcribes minutes, screens calls and visitors
• Assists in coordination, organization and/or direction to support the planning and implementation of the WA Cares Fund project or program activities
• Coordinates meetings, webinars and presentations
• Acts as a public point of contact at WA Cares Fund
• Prepares administrative paperwork and coordinates all processes for developing new positions and hiring, including entering records into FARM, coordinating positions description forms, requesting recruitment projects, setting up interviews and panels, tracking interview questions and facilitating completion of all hiring processes
• Coordinates new employee orientation
• Supports onboarding procedures for a new and rapidly expanding program
• Prepares correspondence for WA Cares Fund BCC Administrator and exercises signature authority on administrative correspondence
• Works closely with WA Cares Fund BCC leadership team to create team culture
• Other duties as assigned

Who should apply:

• High school graduation or GED

AND

• Four years’ of progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting, or general administrative work

OR

• Formal education will substitute year-for-year experience

OR

• Four years of on-hands practical experience working in a professional office setting.
  

Preferred Knowledge, Skills & Abilities:

• Skill and ability to use Microsoft Office effectively in everyday work (Word, Excel, PowerPoint, Teams, OneNote, Visio)
• Ability to work independently to establish priorities and organize work to enable completion of tasks through exercising good judgment, problem solving, and managing multiple simultaneous projects of varying size, complexity and urgency
• Ability to communicate and comprehend, through oral and written forms of communication with management, peers, clients and the public
• Ability to write and prepare clear and effective reports, meeting minutes, agendas, email correspondence and other documents
• Ability to make reasonable judgments in a complex and changing organizational environment
• Knowledge of government organization and administrative procedures, office methods and procedures, research and data collection and agency policies and procedures
• Ability to troubleshoot common computer software challenges

Along with your on-line application, please submit:

• Chronological Resume
• Three current professional references

DSHS partners with people to access support, care, and resources

Questions? Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition main line (360) 725-5810 and reference job number 05311.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.