Information Technology (IT) invites applications for an Infrastructure Technician to install the University's network infrastructure and monitor data center operations. Reporting to the Director of Infrastructure in Central IT, this position will have dual responsibility as a low voltage and data center technician.

• Install copper, fiber, and other telecommunications media and associated equipment
• Perform cable installations, cable management hardware rack/stack installations, testing, and troubleshooting using standard data center processes
• Alert management to any problems or concerns that arise; investigate customer issues and design appropriate solutions
• Work as point of contact with contractors, vendors, and university personnel to facilitate successful project outcomes
• Troubleshoot capabilities for low voltage systems utilizing wiring schematics, computer software, and diagnostic equipment
• Monitor security cameras and manage access into data centers and help facilitate access to distributed users who have severs co-located in UM’s data centers
• Occasional work outside standard business hours for system maintenance and repair
• Work closely with the Cyber-Infrastructure team on existing networks and new projects
• Work with both Network Engineering and Infrastructure groups on network projects as assigned

• Must have at least one (1) industry standard certification (such as BICSI Installer, or low voltage electrician), and two (2) years of experience working in a low voltage field, or an equivalent combination of education and experience
• Working knowledge of low voltage systems and troubleshooting
• Ability to identify and analyze issues and problems, develop solutions and use judgment to make sound and dependable decisions
• Ability to communicate with team members, other support areas, vendors and customers, exchanging ideas, information and instructions in a clear and concise manner
• Ability to receive, transport and mount hardware systems up to 50 lbs. into 19-inch server racks, which requires mobility and physical demands
• Able to work in a climate controlled and noisy environment for long periods of time
• Must be able to work in confined spaces with steady loud noise
• Must be available outside of normal working hours (weekends, holidays, etc.) to support critical University systems as needed

• Three (3) to five (5) years of experience in low voltage installation
• BICSI Installer 1, or a certified Low Voltage Electrician
• Knowledge of cabling standards including both copper and fiber optic cabling, including copper patch panels, 110 blocks and 66 blocks
• Knowledge of Fluke network test equipment including OTDR and Power Meters, as well as, Aruba Wireless Networking including AP installation and troubleshooting
• Knowledge of UPS systems

Position Number: 480850

Compensation Title: Network System Communications Analyst II

Bargaining Unit: FOCUS-MFPE

Work Schedule: Full-time, 1.0 FTE (40 Hours a week*), Monday through Friday 8:00 am to 5:00 pm, 12 months/year (* Must be available afterhours)

Probationary Period: Six (6) months minimum

Benefits Include: Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Screening of applications will begin after the closing date; however, applications will continue to be accepted until an adequate applicant pool has been established.

A complete application includes:

Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.

Detailed Resume – listing education and describing work experience

Three (3) Professional References – names and contact information

The University of Montana is interested in receiving applications from people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

Must be eligible to work in the United States upon hire. Sponsorship is not available for this position.

The Affiliation of the University of Montana (UM Affiliation) is an equal opportunity employer. UM Affiliation does not discriminate against any applicant on the basis of protected class status as described in UM’s non-discrimination policy and any applicable law. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.

Criminal Background Investigation is required prior to the offer of employment. In accordance with university regulations, finalists for this position will be subject to criminal background investigations.

References: References not listed on the application materials may be contacted; notice may be provided to the applicant. UM partners with SkillSurvey for reference checking. Applicants may receive emails from SkillSurvey to submit reference information.

Testing: Individual hiring departments within the UM Affiliation may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM and all affiliated campuses, as legally required (e.g., Form I-9). The University of Montana will require proof of authorization to work in the United States before final hiring. Due to the September 19, 2025 Presidential Proclamation and related guidance from USCIS and the Department of State, the University may be limited in its ability to offer H-1B sponsorship. At this time, we are unable to sponsor new H-1B visas that require payment of the additional fee introduced by the Proclamation.