The Phyllis J. Washington College of Education (PJWCoE) invites applications for an Operations Manager to join their dynamic team. Reporting to the Associate Dean for the College of Education, the Operations Manager will work as part of a close-knit administrative team made up of a Marketing and Communications Specialist, a Budget Analyst IV, and the Director of Finance and Operations. This position will manage day-to-day operations within the college, provide programmatic support to departments, and develop and implement strategies to improve operational efficiency and effectiveness. This position requires an individual who is driven and self-motivated, innovative, and takes initiative. Someone curious to learn the why behind the work and inquisitive by nature would be well suited for this role. This individual must be comfortable adjusting to changing priorities throughout the academic cycle, demonstrate sound judgment, and maintain a consistently professional, personable demeanor.

Operations Management

• Provide a professional first point of contact for all college customers.
• Manage daily office functions such as submitting maintenance work orders, and room scheduling (classes, college/campus meetings and events, and external reservations).
• Manage office supply orders.
• Maintain filing system of both paper and electronic documents.
• Ensures the building is well-maintained, including the initiation, coordination, and management of renovation and refurbishment of technology and the physical spaces of the CoE.
• Serve on the College of Education Safety Committee.
• Manage planning and execution of college events in coordination with Marketing and Comms Specialist. Act as liaison between CoE and other campus departments for reserving venues, ordering appropriate event furnishings, catering, and producing materials.
• Overall, responsible for making sure the building is maintained and day-to-day functions run smoothly with minimal oversight.

Program Management

• Meet with college leadership and department chairs to discuss and address programmatic needs.
• Manage the class scheduling process for multiple departments in conjunction with department chairs, the Director of Accreditation, and UMOnline.
• Act as a liaison between students, faculty, and staff with the greater campus community to problem solve efficiently.
• Assist with the procurement process, Procard, and travel paperwork, and other tasks as needed to support the CoE budget team.
• Assist with various college-wide meetings and attend as necessary.
• Write procedures and propose policy modifications as they pertain to building operations and safety.

• High School diploma and two (2) years of experience or an equivalent combination of education and experience.
• Strong oral and written communication skills.
• Customer service experience.
• Ability to take initiative and work efficiently without supervision.
• Ability to work well with diverse groups of people.
• Demonstrable proficiency with Microsoft Office Suite, specifically Outlook, Excel and SharePoint.
• Demonstrated strengths in organization, attention to detail, task completion, and follow-up.
• Ability to maintain discretion.
• This position may require occasional travel or work outside of normal business hours for events.

Preferred Qualifications

• Bachelor’s degree.
• Experience in the use of UM-specific systems (Banner, UMDW, GrizMart, U-Approve, etc.).
• Experience with building management and day-to-day logistics management.
• Vision for ways of improving efficiencies and outcomes with existing processes.

Position Number:067530

Compensation Title: Administrative Associate IV

Work Schedule:Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year. Probationary Period:Six (6) months minimum

Benefits Include:Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Screening of applications will begin after the closing date; however, applications will continue to be accepted until an adequate applicant pool has been established.

A complete application includes:

1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
2. Detailed Resume – listing education and describing work experience
3. Three (3) Professional References – names and contact information

Must be eligible to work in the United States upon hire. Sponsorship is not available for this position.

The University of Montana is interested in receiving applications from people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

The Affiliation of the University of Montana (UM Affiliation) is an equal opportunity employer. UM Affiliation does not discriminate against any applicant on the basis of protected class status as described in UM’s non-discrimination policy and any applicable law. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.

Criminal Background Investigation is required prior to the offer of employment. In accordance with university regulations, finalists for this position will be subject to criminal background investigations.

References: References not listed on the application materials may be contacted; notice may be provided to the applicant. UM partners with SkillSurvey for reference checking. Applicants may receive emails from SkillSurvey to submit reference information.

Testing: Individual hiring departments withing the UM Affiliation may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM and all affiliated campuses, as legally required (e.g., Form I-9).