Restaurants/Events Program Manager

U.S. Forest Service

U.S. Forest Service

Administration, Operations

Washington, DC, USA

Posted on May 7, 2026

Summary

This position is located in the Architect of the Capitol (AOC), Office of the Chief Operating Officer, Senate Office Buildings. The AOC has an exciting opportunity for a Restaurants/Events Program Manager of contract food services and catering services to support the United States (US) Senate.

Major Duties

This is an Essential-Employee Position. The employee will be required to report to work during emergencies AND inclement weather situations. Work schedule may require some occasionally mandatory overtime on holidays AND weekends. Supervisory Responsibilities: Performs administrative and technical supervisory functions through a diverse team engaged in restaurant program management and event operations. Establishes performance standards, develop individual performance requirements, and conducts performance evaluations for all direct reports while ensuring mutual understanding of expectations. Assign work assignments; oversee organizational workload; resolves complaints and grievances as delegated by higher-level supervisors; provide coaching, mentoring, and job-related training opportunities to support employee skills enrichment and professional development. Provide leadership to ensure support for Equal Employment Opportunity (EEO) goals; practices and enforces non-discriminatory and non-retaliatory employment actions; and prevents unlawful discrimination or harassment. Managerial Responsibilities: Provide long and short-range strategic planning across program areas; monitor organizational unit expenditures against the approved operating budget; track spending patterns and advise senior management of financial issues to ensure fiscal compliance and sound stewardship of unit resources. Oversees and reviews invoices submitted by contractors for food service support, perform detailed analysis of contractor charges and estimates in accordance with contract provisions, including cost differentials for government subsidies and administrative fees. Certifies contractor invoices for payment upon compliance with all contract specifications. Establishes procedures to approve contract changes and prevent adverse monetary impact. Maintain records tracking contractor costs over the life of managed contracts and validates contractor invoices based on services provided. Reviews and evaluates contractor requests for government maintenance services and maintains and reviews budget and inventory requests for government-furnished equipment. Responsible for utilizing a thorough knowledge of and compliance with all applicable Occupational Safety and Health Administration (OSHA), Office of Congressional Workplace Rights, and AOC's safety rules and regulations to ensure that work progresses in a safe manner and to initiate or take corrective action on unsafe conditions in managed areas. Provide or receives training, either on the job or through classroom training, to ensure that all direct reports know how to use required Personal Protective Equipment (PPE). Routinely checks to verify that subordinates are using all required PPE. Program Management: Serves as the program manager for AOC's Senate restaurant/event support services and food service programs, managing the full lifecycle of both — from committee approval and contractor oversight through post-event close-out and operational performance management. This includes managing events held in Senate hearing rooms, conference and meeting rooms across Senate Office Buildings, and the Senate side of the Capitol, as well as overseeing a portfolio of nine food service outlets operating across the Senate Office Buildings. Administers a minimum of two food service contracts, ensuring contractor compliance, performance standards, and continuity of service. Clients include Senate Members and other congressional committees or staff members associated with the Senate, including external official delegations. Oversees the Event Manager, AOC Material Handlers (Special Functions) and Special Event Coordinators in the setup, configuration, and strike of furniture and room arrangements to meet client specifications, safety requirements, and accessible accommodations. Develops and implements standard operating procedures, intake processes, and service delivery guidelines for the events program to ensure consistency, quality, and compliance. Analyzes event data and client feedback to identify trends, gaps, and opportunities; and recommends and implements improvements to service quality, operational efficiency, and client experience. Collaborates with software engineers to develop, establish, and modify Senate event room set-up and inspection software; provides system oversight and training to subordinates; analyzes data reports to make recommendations, ensures compliance, and maintains uniformity across all event room and storage locations. Maintains, monitors, and timely close out Senate safety inspection and corrective actions. Manage the operations of all food endeavors from inventory and daily operations of food venues to special event planning. This involves the professional planning, preparation, delivery, and service of food and beverages for the Senate and may include menu customization, on-site setups for events, and providing staff services.

Key Requirements

  • You must be a U.S. Citizen.
  • You must be able to pass a drug test
  • You must meet the definition of specialized experience.
  • Your resume and question responses must demonstrate the job-related KSAs.

Education

This job does not have an education qualification requirement.

Requirements

To be employed by the Architect of the Capitol in a paid position, an individual must meet one of the categories below: -A citizen of the United States; -A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B); -A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; -A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or -A person who is currently an officer or employee of the Government of the United States.

Evaluations

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions. Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement. The self-assessment questions relate to the following knowledge, skills, abilities, and competencies: Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance. Financial Management - Understands the organization's financial processes. Prepares, justifies, and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. Contracting/Procurement - Knowledge of various types of contracts, techniques, or requirements (for example, Federal Acquisitions Regulations) for contracting or procurement, and contract negotiation and administration. Food Service – Ability to follow food handling and sanitation laws, regulations, policies, industry standards and regulations governing food service preparation and delivery. Acquisition Strategy - Knowledge of the principles and methods for developing an integrated acquisition management plan that describes the business, technical, and support strategies, including the relationship between the acquisition phases, work efforts, and key program events (for example, decision points, contract awards, test activities). Supervision/Leadership - Influences, motivates, and challenges others; adapts leadership styles to a variety of situations. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships; effectively deal with difficult, hostile, or distressed individuals; relates well to people from varied backgrounds and different situations; sensitive to cultural diversity, race, gender, and disabilities. Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience. Speaking - Uses correct English grammar to organize and communicate ideas in words that are appropriate to listeners and situations; uses body language appropriately. Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration. Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application). You may preview questions for this vacancy.

How to Apply

You MUST apply online. FORMS RECEIVED BY FAX, EMAIL OR U.S. POSTAL SERVICE DELIVERY WILL NOT BE ACCEPTED. If you are a new user to the USAJOBS Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJOBS user AND you must be signed-in to your account in order to apply for this position. For help with setting up an account or for general assistance in using USAJOBS, go to USAJOBS Help Page. NEED HELP? If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times. All required supporting documents will be collected electronically via the USAJOBS “Saved Documents” feature. If you are unable to apply on-line, you may visit our Employment Center for technical assistance in entering your application. The Employment Center is located at 441 Second & D Streets S.W., Washington, D.C., Room H2-178, and is open Monday through Friday from 8:00 a.m. to 4:00 p.m. You may call 202.226.7000 for directions.

What to Expect Next

You will receive a notice generated by the USAJOBS System when you have successfully submitted your application. We will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. You can check the status of your application by logging into http://www.usajobs.gov. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJOBS Account, editing your profile and changing the ‘Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within two (2) weeks after the closing date of this job announcement.

Required Documents

The Architect of the Capitol's (AOC) job application process is designed to ensure you only provide information necessary to evaluate your qualifications and eligibility for the position vacancy. To apply for this position, you only need to submit: a) your resume and b) answers to the online vacancy assessment questionnaire. The online questionnaire contains eligibility and screening questions and other relevant information. No additional documentation or attachments are required at the time of application. Your resume should list your education, training and work experience including job titles, employment dates, duties and accomplishments. Nothing further is required until it is requested by AOC's Human Capital Management Division. If additional documentation is required for the position, you will be asked to provide it during the interview or selection process. At that time, you may be asked to submit documentation to support statements made in your resume. For example, you may be asked to provide a copy of your diploma, college transcripts, or proof of Federal employment status. If the position requires licensure or certification, you will be asked to provide proof at the time of selection. If Veterans' preference is claimed, you will be asked to submit proof (DD-214, and, if claiming a 10-point preference, a SF-15 and the proof required by that form). Failure to provide the required documents will end further consideration and/or result in the withdrawal of any tentative job offers.

Benefits

A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual (vacation) leave; life insurance; incentive systems; subsidized transportation; training and development opportunities, etc. The Architect of the Capitol offers eligible employees opportunity to participate in the Student Loan Repayment Program.

Other Information

Welcome Veterans: The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit http://www.opm.gov/veterans/html/vetguide.asp#6. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC's suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test. BACKGROUND CHECK: The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol. E-VERIFY: The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Moving expenses are not authorized. Relocation expenses are not authorized. Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency. This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol. All application materials become the property of the Architect of the Capitol
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