Summary
You will serve as a Interpretation, Education and Community Engagement Program Manager with National Park Service.Major Duties
This position reports to the Superintendent of Organ Pipe cactus National Monument. The incumbent in this position serves as the Chief of Interpretation, Education, and Community Engagement and manages the park's Fee Program. The position serves as a key member of the management team, fully participating in decision making, planning, programming, and management of park operations. The incumbent is in charge and directly responsible for the management and operation of the primary programs listed above to include the long and shortrange plans and fiscal management in the incumbent's filed of responsibility. Additionally, serves as the park public information officer (PIO) and manages the commercial use program. This is a National Park Service (NPS) uniformed position. Provides technical and direct supervision to a permanent staff of one GS-0025-11 Supervisory Park Ranger (I), and one GS-0503-07 Recreation Fee Technician and indirectly supervises two permanent GS-0090-06 Park Guides, one GS-0025-09 Park Ranger (I), and 4-5 seasonal GS-0025-05/07/09 Park Rangers (I), along with numerous divisional interns and volunteers. Some of the major duties you will perform include but are not limited to the following: Establish and maintain effective working relationships that foster open communication upward, downward, and at peer levels with staff, regional office staff, partner agencies, and other groups and organizations to ensure that program objectives are well understood and achieved as efficiently and effectively as possible. Direct and manage customer and interpretive services by identifying needs, aligning with strategic priorities and goals, and formulating and implementing plans for personal customer and interpretive services, such as informal resource roving, talks, walks, hikes, and demonstrations, and public and community outreach services and programs. Implement and evaluate a large, multi-year budget and operating program based on personnel, materials and equipment needs, projects, and annual work schedules to meet organization priorities and goals. Oversee an organization's personal interpretive and educational services offerings, conducting research to develop tools, methods, and techniques that engage a wide range of visitors and their experience preferences.Education
This position does not allow substituting education for experience.Requirements
Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. Must possess and maintain a valid driver's license throughout employment. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. A financial disclosure report will be required within 30 days of appointment. *Additional Requirements located under qualifications*Evaluations
Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics): Financial Management Human Resources Management Interpersonal Skills Leadership Partnering Planning and Evaluating To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment(s), including a structured resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job. All qualified non-competitive applicants and qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP). To be considered under CTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the 11/02/2026-unless otherwise stated in this vacancy announcement to receive consideration. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13088518 Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status, visit https://help.usajobs.gov/how-to/application/status.What to Expect Next
Please refer to your USAJOBS account for application status; the Human Resources Office cannot respond to individual status inquiries. Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. You can find your path with the Department of Interior at https://careers.doi.gov/. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.Required Documents
The following documents are required and must be submitted by 11:59 PM (ET) -11/02/2026-unless otherwise stated in this vacancy announcement: Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time). Your resume must clearly show how long you have held each grade/rank. Resumes must not exceed 2 single-sided pages and resumes longer than 2 pages will not be accepted. The minimum font size is 10-point for all body text. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include Complete All Required Assessment(s). Performance Appraisals and Awards: You must submit your most recent performance appraisal showing the official rating of record and signed by a supervisor dated within the past 18 months. If unavailable, a written explanation is required (including if any prior performance appraisals/evaluations were at an acceptable level). Performance awards dated within the past 5 years may also be submitted for due weight consideration. Eligibility Documentation: Current and former Federal employees must submit latest SF-50 (i.e. Promotion, Separation, Within Grade Increase (WGI)) showing tenure 1 or 2 in block 24, grade, and if applicable, an additional SF-50 showing the highest grade or promotion potential held. Time in grade will be determined by reviewing your resume and required SF-50s. If your SF-50 showing highest permanent grade held has an effective date within the past year, your resume must clearly show that you held that grade for one year. Do not submit award SF-50s. Veterans Preference Documentation: Veterans eligible under VRA (GS-11 & below only), VEOA, 30% or more Disabled, or Disabled Veterans Enrolled in a VA Training Program must submit the most recent Documentation of Service and Separation under Honorable Conditions (e.g. DD-214) as listed on the SF15. If you are a Parent or Spouse of a Disabled or Deceased Veteran, you must submit all documentation as listed on the SF15. You may request a copy of the VA letter from https://www.va.gov/records. If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active-duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. Land Management Workforce Flexibility Act (LMWFA): you must submit ALL Appointment AND Termination SF-50s for EACH Competitive time-limited appointment (block 34, code 1); AND Documentation of satisfactory performance for each period of employment claimed, such as, performance evaluations, memorandum of record, whereas the supervisor(s) documented an acceptable performance level for a specified rating/employment period. If not currently employed by agency, you must have been most recently separated by the hiring Bureau. Career Transition Assistance Plan (CTAP): You MUST submit proof of eligibility including 1) copy of the agency notice, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be well qualified. For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL). Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Do not submit photographs with your application package. Do not upload Adobe portfolio documents.Other Information
Additional vacancies may be filled using this job announcement. If otherwise eligible and qualified, you may be offered a permanent change in duty station (PCS). The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. A continued service agreement may be required if it is determined you are eligible for a permanent change in duty station (PCS). All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior. Physical Demands/Work Environment: Work is primarily sedentary, but requires some walking, standing, bending and lifting and carrying light objects. Tolerance for high heat and humidity is required. Temperatures can exceed 110 degrees Fahrenheit. Occasional fieldwork includes hiking over rugged terrain in all types of weather. Exposure to insects, snakes, noxious plants and heavy rain is occasionally encountered. Work is primarily sedentary office work, with periods outdoors for interpretive tours, escorting visitors and official around the park(s) and presenting programs. Summer climate dictates seasonal or short-term exposure to temperatures over 100 degrees Fahrenheit. Working along an international border presents additional safety precautions in certain areas of the park. The duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.
