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Community Liaison (Grant Funded)

Travis County

Travis County

Customer Service
Posted on Jun 29, 2025

Job Summary

Are you looking for career opportunities that provide top-notch benefits including paid vacation and sick leave, parental leave, outstanding health, vision, and dental insurance, an on-site health clinic for you and your dependents, a generous retirement plan, and much more? Then bring your talents to Travis County!

Acts as the primary contact with the community on matters of concern, local issues, constituency issues and community outreach. Develops strong community relationships. Serves as a liaison between the community and the local agencies as appropriate. Assists in planning community need-based projects and events. Coordinates and represents the Sheriff's Office with neighborhood associations, groups, community members, clubs, schools and other community organizations within the unincorporated areas of Travis County.

This position is grant-funded.

DISTINGUISHING CHARACTERISTICS:

This is the first of two jobs within the Community Liaison series of the Management job family. Incumbents in this classification require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

  • Works directly with the Travis County Auto Crimes Enforcement, specifically with public awareness and education related to auto theft and auto burglary. Travels within Travis County to accomplish grant strategies and goals. Assists the unit by compiling statistical data and crime analysis. Maintains the Task Force web page and social media sites.
  • Develops strong community relationships. Serves as a liaison between the community and the local agencies as appropriate. Coordinates and represents the Sheriff's Office with neighborhood associations, groups, community members, clubs, schools and other community organizations. Coordinates and attends planning meetings, community meetings, groups and forums, and interacts with policy makers.
  • Coordinates public information plans and strategies. Participates in developing materials used in publications and promotional projects. Creates, designs and maintains all marketing communications. Coordinates with local print and electronic media for distribution of announcements. Assists in strategic planning, facilitating program development, project fundraising and grant proposals.
  • Maintains close coordination with the community. Meets individually and works closely with participating groups, community members and organization representatives. Represents the public and media relations within the community. Serves on local boards and/or councils. Interacts with city, County and state government representatives. Oversees collaboration with various institutions and officials.
  • Provides information to community members, parents, departmental clientele, outside agencies, other County staff and officials, and the general public. Provides technical assistance and community advocacy for various issues.
    Promotes community-wide and public/private partnerships and collaborations. Receives and processes incoming correspondence, telephone and email messages as appropriate.
  • Prepares and conducts presentations to the Commissioners Court, other policy makers and community groups and organizations. Attends staff meetings and special events, as required. Assists with community presentations and public educational events.
  • Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience:

Bachelor's degree in Criminal Justice, Communication, Public Relations, or a directly related field AND three (3)years progressively responsible relevant work experience in public information, public relations, public affairs/community relations/outreach or similar such program experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

Valid Texas Driver's License.

Applicants are required to attach a resume with the online application.

Knowledge, Skills, and Abilities:

Knowledge of:
  • Community organizations and agencies.

  • Public relations principles, practices, and techniques.

  • Organizing events or workshops.

  • County public relations strategies and practices.

  • Public relations and promotional methods.

  • May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in:
  • Maintaining websites and social media accounts.

  • Computer programs such as Word, Excel and SharePoint

  • Public speaking.

  • Conflict resolution and community relations.

  • Both verbal and written communications.

Ability to:
  • Tow a trailer/signboard.

  • Work in highly visible position.

  • Manage highly sensitive issues while subject to public scrutiny.

  • Maintain cooperative relationships with those contacted.

  • Make effective presentations before various audiences.

  • Communicate clearly, verbally and in writing.

  • Use proper English, including grammar, vocabulary, spelling, punctuation and organization.

  • Communicate and interact effectively with a wide variety of people, elected officials, other County departments, local agencies, state agencies, news media organizations, private organizations, special interest groups and the general public.

  • Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 10- 50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions. May be subject to contact with dust and exposure to extreme temperature/weather change including wet and/or humid weather.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Work Hours: 8 AM-5 PM; Generally, Monday through Friday. Work hours and schedule may be adjusted to meet the needs of the agency and events including some weekend days.

Location: Austin, TX

Department: Sheriff

Criminal Background Check, Credit Check, Driving Record, Drug Test, Alcohol Test, Education, and Employment history check required.