Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".

Job Title: Administrative Assistant 1 (AA1)

Location: 307 Robert Bush Dr. E, South Bend, WA 98586 (This position is stationed in South Bend; however, infrequent travel to other offices is required.)

Closes: Thursday, July 2nd, 2026

Salary: $41,940 - $55,836 Annually. The salary listed does not include the 2% general wage increase effective July 1, 2026.

We're looking for an Administrative Assistant 1 (AA1) to join our clerical team and provide administrative support to Social Service Specialists, supervisors, and community partners. The incumbent will have the unique opportunity to be part of the local South Bend office as well as part of a larger team of Administrative Assistants who serve Grays Harbor, Pacific, and Wahkiakum Counties. Our ideal candidates will plan independently and initiate action to ensure work and office goals are met. If you like developing new work methods and solving problems, we encourage you to apply.

Click here to learn more about DCYF.

The Opportunity:

This position contributes to the Department of Children, Youth, and Families' (DCYF) mission to protect children and strengthen families, so they flourish by providing administrative and technical support to Social Service Specialists, supervisors, community partners, and members of the public who visit the office.

In this role, you will perform a variety of routine administrative duties, clerical projects, and recurring tasks in a fast-paced, high-stress, and detail-oriented environment. Success in this position requires the ability to multitask, prioritize competing responsibilities, meet deadlines, and provide coverage for other positions within the unit, as needed.

Some of what you'll do:

• Answer a multi-line phone system in a fast-paced environment.
• Greet clients, providers, staff, and members of the public.
• Act as a liaison between clients and Social Service Specialists.
• Screen calls and visitors and provide information to internal and external customers.
• Timely distribute communications and documents.
• Maintain office procedures, priorities, deadlines, and coordinate daily office operations.
• Perform complex word processing tasks and create, edit, and review correspondence.
• Coordinate and assist Social Service Specialists and office staff.
• Maintain court calendars and prepare court-related documents.
• Prepare files for uploading to the document management system.
• Upload court orders and file court documents online and in person, as required.
• Process background checks, disclosure and discovery requests, and requests for birth certificates and Social Security numbers.
• Maintain filing systems, databases, multiple tracking logs, electronic files, and computer programs, including data entry into department databases and Excel.
• Troubleshoot standard office equipment, including multi-function devices, copiers, scanners, fax machines, and postage equipment.
• Maintain vehicle schedules and mileage logs.
• Perform vehicle fleet management, including driving vehicles for service and cleaning.
• Keep inventory of office and client resources.
• Provide backup support to Administrative Assistants in neighboring offices, as needed.

What we're looking for (Required Qualifications):

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred/Desired Qualifications:

• Demonstrated strong knowledge of Microsoft Office products, including Word, Excel (multi-level spreadsheet creation experience), Adobe, and general computer and keyboarding skills.
• Demonstrated knowledge of general office procedures, processes, and the ability to prioritize and manage multiple assignments in a fast-paced environment.
• Previous experience drafting, editing, proofreading, and sending electronic correspondence, memos, and other written documents.
• Previous experience navigating internet browsers and conducting research.
• Demonstrated ability to effectively communicate with management, peers, clients, and members of the public while providing a high level of customer service.
• Demonstrated ability to work effectively in a diverse, fast-paced environment and handle inquiries and complaints promptly and professionally.
• Previous experience maintaining confidentiality and exercising discretion in all aspects of work.
• Previous experience operating vehicles for maintenance and repair transport.

How do I apply?
Complete your applicant profile and attach the following:

• Cover Letter
• Resume

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information:https://wfse.org/

Benefits eligibility for this position may be different than what’s listed in the benefits tab of this recruitment announcement. For more information on employee benefits eligibility, visit:Public Employee Benefits Board (PEBB).

If you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at360-664-1960.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the social security number before attaching any documents. For additional information on Veterans’ Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

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