Initial Posting Date:

08/05/2024

Application Deadline:

08/15/2024

Agency:

Oregon Health Authority

Salary Range:

$4,998 - $7,647

Position Type:

Employee

Position Title:

IT Operations Analyst (Operations & Policy Analyst 2)

Job Description:

PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.

The job application, resume, and a cover letter are required for this posting and should address the skills in this section clearly. Applications without the required documentation will not move forward in the selection process.

The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Department of Human Services and Oregon Health Authority in helping Oregonians achieve health, well-being, and independence.

The Oregon Health Authority has a fantastic opportunity for an IT Operations Analyst to join an excellent team and work to advance their IT career.

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs, and
• Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
• Click here to learn more about OHA’s mission, vision and core values.

This is a full-time permanent opportunity for anyone to apply. This is a classified position and is represented by a union.

What you will do!

• The position is responsible for OIS position management tracking and reporting. It merges data from a variety of sources to produce reports and dashboards.
• The IT Operations Analyst position will provide support for OIS-wide activities and initiatives.
• The position performs operational research and evaluation of OIS services, systems and processes including financial, resourcing, facilities, contracting, and workforce development.
• The position serves as a point of contact for legislative coordination activities in OIS. The position analyzes incoming legislative bills for IT impact, researches and prepares background information on legislative proposals, and writes analysis of the impact of legislative proposals to OIS and IT systems.

What's in it for you?

• Medical, vision, and dental benefits
• 11 paid holidays
• 8 hours of vacation per month
• 8 hours of sick leave per month, eligible to be used as accrued.
• 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
• Pension and retirement programs
• Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
• Continuous growth and development opportunities
• Opportunities to serve your community and make an impact through meaningful work.
• A healthy work/life balance, including fulltime remote options as well.

What we are looking for:

MINIMUM QUALIFICATIONS:

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work.

OR;

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification

Working Conditions

This position involves frequent contact with executives, management, and staff both internal and external to the organization. It requires working with a variety of people and situations, which requires the incumbent to exercise diplomacy. This position requires a work environment where conversations can be kept private and not overheard by unintended listeners. Often travel to meetings is required with some travel to trainings. There can be frequent interruptions, demanding timeframes, and non-traditional working hours. Some evening and weekend work may be required during legislative session. The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing. You must have a valid driver’s license with an acceptable driving record. If not, you must be able to provide an alternate method of transportation.

• The most competitive candidates will have the following attributes or experience: Extremely organized and detail oriented.
• Self-driven, works effectively with little direction.
• Demonstrated experience building and fostering relationships with and working collaboratively with a diverse group of stakeholders.
• Have strong customer service skills and experience working with all levels of management and staff.
• Able to handle multiple assignments and frequent interruptions; organize and prioritize complex and sometimes competing projects.
• Experience working in a fast-paced environment and dealing with stressful situations.
• Able to conceptualize and complete projects independently and communicate clearly and concisely verbally and in writing.
• Experience documenting processes for operational consistency.
• Ability to anticipate long-term impacts and make proactive process improvements to improve outcomes.
• Ability to effectively facilitate group meetings.
• Excellent verbal and written communication skills; ability to provide comprehensive, concise, and compelling communication of policy and technical information tailored to the needs of diverse audiences; skill in writing and presenting comprehensive and concise reports that include qualitative and quantitative analyses, recommendations, and conclusions to diverse audiences.
• Experience researching, analyzing, and interpreting data and other information; experience with databases, including entering data, running reports, and maintaining data integrity.
• Experience conducting in-depth evaluations of rules, policies, and operations, conducting research, and synthesizing results into a written impact analysis distributed to a diverse group of stakeholders.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams) Visio, Adobe Acrobat, SharePoint, and Workday; ability to learn and manage new software and tools.

How to Apply

• Complete the online application
• Complete questionnaire
• Attach a resume
• Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.

Attention current State of Oregon employees:

To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet.

To apply as a job rotation/developmental candidate, you must be currently employed by the State of Oregon (this includes regular status employees, who have completed trial service, as well as limited duration employees).

Help Your Application Rise to the Top!

Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).

• This posting closes at 11:59 PM on the close date listed.
• Workday will timeout after 15 minutes of inactivity.
• Workday performs best in Google Chrome.
• You must have a valid email address to apply.
• Check both your email and Workday account for updates regarding this recruitment.
• Please print or save a copy of this announcement. You will not have access to it once the posting closes.

Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.

Questions/Need Help?

If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Uma Abdullahi at umulkher.abdullahi@dhsoha.state.or.us

TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.

Additional Information

• Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
• Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
• Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
• Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.

Affirmative Action and Equal Opportunity

The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.

Agency – OHAAOOIS

More information about the Office of Information Services and current job opportunities can be found at https://www.oregon.gov/oha/FOD/OIS/”?