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Quality Improvement Analyst (Operations & Policy Analyst 1)

State of Oregon

State of Oregon

IT, Operations, Quality Assurance
Salem, OR, USA
USD 4,519-6,904 / month
Posted on Apr 11, 2026

Initial Posting Date:

04/09/2026

Application Deadline:

04/30/2026

Agency:

Oregon Youth Authority

Salary Range:

$4,519 - $6,904

Position Type:

Employee

Position Title:

Quality Improvement Analyst (Operations & Policy Analyst 1)

Job Description:

OREGON YOUTH AUTHORITY

Operations and Policy Analyst 1 - Quality Improvement Analyst

Salem, OR - Equitable Center

The Oregon Youth Authority (OYA) is seeking a Quality Improvement (QI) Analyst to play a critical role in advancing the agency’s mission, vision, and values through data-informed decision-making and continuous improvement efforts. Reporting to the Development Services Assistant Director, this position analyzes data and policy, monitors performance measures, and supports collaborative strategies that enhance service quality, strengthen compliance, and promote equitable outcomes for youth.

Key responsibilities for this role include:

  • Creating, tracking, and monitoring agency performance measures, and support the integration of performance measures into business processes.

  • Engaging with OYA staff to identify and assess operational issues, analyze data to determine root causes, collaborate with internal departments to develop and implement process improvement plans, and apply quality management tools to support continuous improvement initiatives.

  • Providing training and coaching to staff on quality management principles, tools, and best practices.

The QI Analyst is housed within the Development Services division, which leads the implementation of comprehensive, equitable youth development programming grounded in Diversity, Equity, and Inclusion (DEI), Positive Human Development (PHD), and the Youth Reformation System (YRS). Through its integrated approach to training, program development, service delivery, and evaluation, Development Services ensures that youth are supported through skill-building, meaningful engagement, and strong, supportive relationships.

Additional Information:

  • Hybrid Work Schedule: This position may be eligible for a hybrid work arrangement, with occasional in-person attendance required for meetings and trainings, and the potential for a minimum of up to two days per week in the office. Remote work is evaluated periodically to ensure business needs are being met and can be adjusted at any time. Please visit the state’s Work Reimagined website for more information.

  • This recruitment will be used to establish a list of qualified candidates to fill current and future vacancies.

  • Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here.

  • The salary range listed is the non-PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.

  • Representation: ​This position is represented by the Service Employees International Union (SEIU/OPEU).

  • This position receives annual increases on the anniversary date until the maximum of the salary range is reached.

  • Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.

What You Need to Qualify:

  • A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills;

OR

  • Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Special Qualifications:

  • Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).

Required Skills:

  • Experience with quality management tools and methodologies.

  • Communicate clearly with diverse stakeholders, both verbally and in writing

  • Effective at identifying problems, analyzing root causes, and implementing practical solutions

  • Builds and maintains constructive working relationships across roles and teams

  • Attentive to detail with a focus on quality, accuracy, and accountability

DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA: In addition to your related work experience and education, we will use the attributes below to determine whom to interview.

Note: You do not need to have all of these qualities to be eligible for this position.

  • Strong initiative, organizational skills and the ability to manage several tasks

  • Ability to communicate clearly with diverse partners, both verbally and in writing.

  • Strong analytical skills with the ability to identify patterns and trends.

  • Regularly reflects on and evaluates biases and assumptions to promote objectivity and equity in work.

  • Builds and maintains constructive working relationships across roles and teams.

How to apply:

  • Ensure your application and/or resume thoroughly reflect your skills, experience (both lived and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and any/all desired attributes.

  • COVER LETTER REQUIRED: In your cover letter, please describe your experiences, skills, and knowledge as they relate to the DESIRED ATTRIBUTES of the position and explain why you are the best fit for this role. Limit your cover letter to no more than 2 pages and ensure it is in PDF format for accessibility.

  • Complete the questionnaire.

  • Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.

  • Veterans may receive preference; indicate your veteran status if applicable. Click here for more information about veterans’ preference.

Caution: If you fail to follow these instructions, including failing to attach a resume or cover letter as described above, we will have to disqualify your application. We cannot consider incomplete or late applications.

Tentative Interview Schedule:

NOTE: IF the first round of interviews are conducted via VidCruiter, an online video interview platform that offers flexibility by allowing you to complete your interview within a given time window. We want to give all candidates ample time and support to participate comfortably. Access to a computer or smartphone with internet, a camera, and a microphone will be necessary.

  • First Round: May 11, 2025

  • Second Round: May 18, 2025

These are TENTATIVE dates and are subject to change.

ABOUT OYA

At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.

If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!

For more information please visit www.oregon.gov/oya.

What's in it for You?
OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package, including low-cost, high-coverage health insurance, generous time-off, and a competitive retirement plan.

Discover more about working in Oregon state government by clicking here.

Additional Information:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.

Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.

Pre-employment Checks:

In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800, a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.

In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.

All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.

Visa Sponsorship: We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. OYA uses E-Verify to confirm that applicants are authorized to work in the United States.

Have Questions?:

For questions about the job announcement, email the OYA recruitment team at OYAjobs@oya.oregon.gov