Initial Posting Date:

09/18/2025

Application Deadline:

09/28/2025

Agency:

Oregon Health Authority

Salary Range:

$6,123 - $9,409

Position Type:

Employee

Position Title:

Interpreter Services Analyst (Operations & Policy Analyst 3)

Job Description:

OHA is home to most of the state's publicly supported health programs. Within the Medicaid Division, this position sits in the Medicaid Policy Unit, which sets policy for more than two dozen Oregon Health Plan (OHP) programs covering physical, behavioral, and oral health benefits. Analysts lead implementation of these benefits under OHP’s Fee-For-Service or Open Card program and serve as subject matter experts to support Coordinated Care Organization (CCO) contract and compliance.

The primary purpose of this position is to lead systems and operations design for delivery of healthcare interpreter services under Oregon’s Medicaid program, the Oregon Health Plan (OHP).

This is a full-time, permanent, classified position which is represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.

What will you do?

The position formulates policy detailing how OHP will pay for interpreter services as a benefit, ensuring compliance with federal and state Medicaid laws and meeting the needs of OHP members. Work includes designing enrollment processes for interpreters, establishing payment methodology, and creating policy requirements for payment. The position advises Medicaid program leads (hospital, pharmacy, dental, etc.) on healthcare interpreter access and payment and writes Oregon Administrative Rules, guidance, forms, and other official documents regarding the benefit.

This position leads operational planning, design, and project management to implement Senate Bill 1578 (2024), which improves OHP members’ access to certified and qualified health care interpreter services. SB 1578 requires OHA to establish and maintain an interpreter management system (software platform) that provides online scheduling, billing, and payment. The position develops contracts with IT vendors and nonprofit organizations, administers contracts, and monitors deliverables.

The position works in close collaboration with the Health Care Interpreter Services Medicaid Strategic Planning (OPA3) analyst, incorporating strategic plans and partner perspectives into operational design. Close teamwork with Medicaid staff, other OHA divisions, and state agencies is essential to align goals and improve interpreter services for OHP members. The position also responds to requests for information, answers questions, and prepares materials to aid consumer and partner understanding of the OHP interpreter benefit.

This position will collaborate with diverse populations most harmed by social injustice and inequities and will demonstrate the ability to build and steward positive, collaborative and partnership-based relationships with diverse community groups including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA2S+ and other communities that have been traditionally marginalized

Click Here to view a Dashboard of all current recruitments for the Medicaid Division. On the dashboard, you will see a link to the full position description for the position(s) associated with this: REQ#187496.

The position description provides additional context for the role. Section 1 of the position description outlines Position Information, including Work Location and Supervisor Name. Section 3 outlines specific responsibilities in the Description of Duties.

Minimum Qualifications:

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years experience coordinating or administering a program

OR

Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.

Desired Attributes:

• Experience leading the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.

• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon, including experience working with Coordinated Care Organizations, social safety net programs, health service providers (including Community Mental Health Programs and other behavioral health service providers), or community-based organizations.

• Knowledge and experience developing, implementing, and refining policies included in the Medicaid state plan or other waiver authorities with Centers for Medicare and Medicaid Services (CMS).

• Knowledge of legislative and regulatory processes; experience analyzing, applying and advising on relevant federal and state Medicaid laws and regulations as well as legislative concepts/bills; specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes is valued.

• Ability to foster inter-and cross-agency collaboration and to facilitate coordination of community centered policies, programs, and continuous (performance / quality / process) improvement strategies.

• Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.

• Knowledge about contracts/interagency agreement administration, procurement, and grant administration within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations. Demonstrated project management experience, including ability to effectively manage multiple project timelines and priorities and promote human-centered change management.

• Experience and knowledge evaluating and synthesizing quantitative and qualitative data to analyze and measure the effectiveness, efficiency, and impact of administrative and technical programs within the context of health policy / healthcare services. Knowledge of Medicaid Management Information System (MMIS) relevant functions, processes, and interfaces.

Working Conditions:

The work of this role may be conducted remotely with full access to the needed operating systems and technology. There are times that the work will need to be conducted onsite.

We are seeking someone who shares Oregon Health Authority’s mission and values. OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances.

Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.

Application Guidance

How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume and answer all supplemental questions.

• External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.

• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.

After You Apply:

• Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.

• Remember to check your email (including your junk folder) and Workday inbox for updates on your application.

• We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

Reminders:

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!

• This announcement is for one full-time permanent, SEIU represented Operations & Policy Analyst 3 position based in Salem, Oregon.

• This is a HYBRID (3-4 meetings IN-OFFICE per year) position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.

• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Senior Recruiter, Juan McGruder at Voice: [503-302-0454] (TTY 711) or Email: juan.a.mcgruder@oha.oregon.gov.

• For Workday technical support dial 1-855-524-5627.

Benefits of Joining Our Team

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.

• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.

• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.

• Possible eligibility for the Public Service Loan Forgiveness Program.

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).

• Training opportunities that will help grow your career with the State of Oregon.

Additional Details

• The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.

• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.