Initial Posting Date:

09/12/2025

Application Deadline:

09/28/2025

Agency:

Department of Justice

Salary Range:

$6,031 - $9,133

Position Type:

Employee

Position Title:

*Cyber Operations Analyst (Information Systems Specialist 6)

Job Description:

The Department of Justice, Division of Child Support, is looking for an experienced Cyber Operations Analyst to join our Child Support Technology Team as a Cyber Operations Analyst (Information Systems Specialist 6) . In this role, you will be responsible for Managing Information Security and information security assets used and owned by the Department and its partners in delivering on the Department’s mission to provide outstanding legal and child support services. This senior level position works directly with the Chief Information Security Officer with the responsibility to provide information security operational expertise, process and procedure development, and provide day-to-day operational service delivery in safeguarding the Department. Work includes monitoring for end of support/end of life software and systems, security configuration management and review, performing regular vulnerability assessments in collaboration with Information Services teams (pre and post updates, enhancements, and patching), and participating in incident analysis and response. This position may require on-call or after-hours support.

The Oregon Child Support Program, administered by the Division of Child Support, is part of the federal child support program, which is one of the top four anti-poverty programs in the nation. Become part of a program whose mission is supporting parents to support children. Your contributions will make a difference in the lives of Oregon’s most valuable resource—our children.

You will find that we embrace inclusive and supportive work environments and respect the diverse perspectives, knowledge, and experiences of our coworkers and those seeking to join the organization. We strive to build an inclusive and performance-oriented workplace where all, individuals are welcome and appreciated, leading to increasingly higher levels of fulfillment and success.

This role is a hybrid of remote work and in-office work. Remote work is embraced to the fullest extent possible without interfering with business. There is an expectation of reporting to the Salem office once a month for scheduled team meetings. The finalist must reside in the state of Oregon by the time of appointment. Apply today!

Primary Job Duties (In Part)

Operations

• Communications: Provide professional expertise in information security governance, risk, and compliance activities of the Department in direct support of the Oregon Child Support System, Origin, and determine the best approach to respond to and remediate audit findings. Report recommendations to Child Support Technology Services Management in response to audit findings and manage the implementation of approved recommendations; Collect, analyze, and prepare reports required for senior management, regulators, and other relevant stakeholders; Communicate mandatory information security requirements from federal, state, and Department laws, rules, policies, and standards with local, state, and federal partners working with the Department in direct support of the Oregon Child Support System, Origin.

• Software: Ensure interfaces with agency partners are secure and operational; Provide solutions to the issues based on the time criticality of the normal operation of the system. Areas may include: revenue being tracked or lost; regulatory requirements being met; issues where public safety is involved; Diagnosing and resolve system issues referred from internal and external customers.

• Data: Remain familiar with state-of-the-art tools within the organization and utilizing these tools for enhancements, resolving issues, and addressing the distributed needs of the agency; Analyze the impact of changing configuration on other systems and/or interfaces. Recommend appropriate solutions and coordinate changes; Perform user and group management in Microsoft Active Directory or other applicable software for service and other accounts as necessary; Evaluate and test that new security products are compatible with existing internal and external systems; Develop policy, plans, and strategy in compliance with laws, regulations, policies, and standards in support of organizational cyber activities; Perform continuous monitoring of Department information technology and data assets.

Construction

• Communications: Contribute to the design and development of security and other standards, business processes, software architecture and strategic direction of the Child Support Technology Services team; Assist with the coordination of vendors, external agencies, customers and other DOJ technical staff to implement solutions; Work with business and technology staff by participating in business meetings to plan project priorities, define business requirements, and assist in cost analysis to anticipate customer resource needs.

• Software: Configure or modify security and other software to support changed/re-engineered business processes using Department and Division standard toolsets and techniques; Implement/integrate new versions or new security and other related software that automates business processes; Ensure version compatibility between new releases of supported security and business applications and current operating environments; Assist in the research and evaluation of new security industry products, approaches and technology directions with focus on how they may be integrated or adopted into Department in direct support of the Oregon Child Support System, Origin, and technology systems.

• Data: Provide support for Managed File Transfer Solutions; Monitor and evaluate security and other application performance and implement modifications/adjustments as needed; Diagnose and resolve security related issues; Manage, plan, and implement information security measures for the protection of data. Evaluate, conceptualize, and make recommendations to management and peers’ mechanisms to protect server systems and data. Decide issues of data level security in support of agency, customer, and partner business objectives. Manage the introduction of new information security technologies by bringing technology and business needs into the investigation and research. Develop analysis, configuration, security, and compatibility requirements with current systems as part of the planning process.

Other duties as assigned.

Required Experience

Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals to apply, and allow us to evaluate the knowledge, skills, and abilities that you demonstrate, using an intentional equity lens.

Five (5) years of information systems experience with release management and script development in Ant, Python, PowerShell, implementation, and support. Education will be counted as experience if degree is in Computer Science, Information Technology, or related field, or if a two (2) year accredited vocational training program was completed in information technology or related field. Work experience is based on a 40-hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)

• Associate’s Degree (or 2-year vocational training) = Two (2) Years

• Bachelor's Degree = Four (4) Years

• Master's Degree = Six (6)

AND

• Have and maintain a valid Oregon Driver’s license.

• Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.

Our Ideal Candidate Will Have:

• Knowledge and understanding of NIST Security and Privacy Frameworks and an understanding of NIST 800-53 r5, NIST 800-218 version 1.1, and 800-60 volume 1 and 2.

• Certifications in ISP, CISSP, CCSP, GSEC, CISM, or equivalent (preference may be given to candidates who already have one or more of these).

• Certifications in Microsoft Power Platform or Microsoft Azure.

• Desire and ability to learn and master new technical and business skills.

• Keen understanding of information security management best practices and technology solutions.

• Proactive troubleshooting, listening and problem-solving skills.

• Ability to plan and perform assignments with minimal or no supervision.

• Ability to meet deadlines while maintaining attention to detail and accuracy.

• Ability to sort through multiple and, at times, conflicting needs and priorities is required.

• Strong communication skills with the ability to communicate clearly, concisely and in a way that technical information is understood by all customers and users, both verbally and in writing.

• Ability to communicate effectively to both business and information technology staff.

• Ability to work independently or on a team as a partner to collectively achieve goals.

• Strong interpersonal skills with the ability to establish and maintain great working relationships with all levels of staff in the Department and with outside federal, state and local agencies.

• Strong organization skills with the ability to shift priorities quickly while continuing to make progress on all work assignments.

What’s In It For You

• Permanent, full-time, and stable employment without the need to bounce between contract assignments.

• Meaningful work that immediately impacts the efficacy of the Child Support Program and improves the services provided to families in Oregon.

• Equal pay in accordance with Oregon Pay Equity Laws; we will ensure you are paid well and equitable to your peers.

• Work where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.

• Vacation, sick leave, 11 paid holidays a year, and special days off.

• Excellent medical, dental, and vision benefits.

• Pension and retirement programs.

• Representation and support by the Service Employees International Union (SEIU).

• Advancement opportunity within DOJ and other State agencies.

• Opportunity to expand your technical and professional skills.

• The Public Service Loan Forgiveness (PSLF) provides public service employees with federal student debt forgiveness, in certain situations, after 120 qualifying monthly payments. Full-time positions with the State of Oregon qualify for PSLF. You can find more information about this program here.

For more information about our benefits, you can learn here.

Application Process

Join the Oregon Child Support Program and become a valued member of a team dedicated to diversity and inclusivity. We welcome applicants from all backgrounds to apply, fostering a well-rounded workforce that reflects the diverse populations we proudly serve.

The use of AI is prohibited in the application process. This includes any selection related processes through the recruitment process including assessments and interviews. If there is known use of AI, you will be disqualified.

• Click "Apply" and complete the online application and all supplemental questions.

• Attach your resume.

• Attach your cover letter identifying your attributes that meet desired and requested skills.

If you are interested in assistance with completing your resume, cover letter, or interview workshops please check out WorkSource Oregon here.

ALL APPLICANTS: You will only have one opportunity to upload the requested resume and optional cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline.

CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job). ​

The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran status, gender, sexual orientation, religion, age, or disability, and is committed to workplace diversity.

For additional information regarding working for the Department of Justice and application assistance, click HERE.

Oregon Department of Justice
1162 Court St NE
Salem OR, 97301
DOJ.recruitment@doj.oregon.gov

Phone: (503) 947-4328
Fax: (503) 373-0367