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Senior Business Systems Analysts - four (4) positions (Operations & Policy Analyst 3)

State of Oregon

State of Oregon

IT, Operations
Salem, OR, USA
Posted on Mar 25, 2025

Initial Posting Date:

03/24/2025

Application Deadline:

04/07/2025

Agency:

Oregon Health Authority

Salary Range:

$6,123 - $9,409

Position Type:

Employee

Position Title:

Senior Business Systems Analysts - four (4) positions (Operations & Policy Analyst 3)

Job Description:

Do you have experience applying data systems expertise to operationalize program policies that seek to ensure equitable access and high quality health care services and supports? Are you passionate about designing, testing and promoting business process improvements at an enterprise system level? We look forward to hearing from you!

This is a Pool Recruitment, which means that applicants are able to be considered for all of the positions linked to this posting. As candidates successfully move through the recruitment process, they will have the opportunity to express which positions are of most interest.

Click Here to view a Dashboard of all current recruitments for the Behavioral Health Division, Medicaid Division, and the Office of Data Strategy & Operations (which were previously all part of OHA's Health Systems Division). The dashboard identifies the business area (“Section”) and Unit for each position and also provides a link to a position description to offer you greater context for the role. Section 1 of the position description outlines Position Information, including Work Location and Supervisor Name. Section 3 outlines the Description of Duties.

This posting will be used to fill four (4) permanent, full-time positions. These positions are classified and are represented by a union.

Work Location: Salem/Marion or Portland/Multnomah; hybrid position

What you will do!

The Office of Data Strategy & Operations administers two programs - the Compass and Business Systems Unit teams. Overall, the ODSO team is responsible for maintaining and improving technology and data in OHA and working to help OHA become more strategic in its expenditures to improve data and technology. The Business Systems Unit (BSU) team is responsible for coordinating, monitoring, and evaluating needs associated with the systems comprising the Medicaid Enterprise System (MES): The Medicaid Management Information System (MMIS) and Medicaid Modularity. The team works to support the OHA efforts to help identify and monitor the elimination of health inequities.

All four of these positions are part of the Business Systems Unit.

Mainframe Migration Analyst – Financial. This position is part of the MMIS Business Services Unit team that supports efforts with contractors and business owners to operate and maintain the Medicaid Management Information System (MMIS) for the State of Oregon. This position’s primary purpose is to provide consultative advice on the mandated and business-critical changes and activities associated with the Mainframe Modernization Project and the MMIS. This position will lead the efforts on system changes in MMIS related to the Mainframe Modernization project by developing a crosswalk between Mainframe system and business functions as they relate to the MMIS.. This position will serve on a larger project team for the mainframe modernization efforts and will be responsible for operationalizing mainframe processes into MMIS. This position will lead the MMIS change request work associated with this project.

The first phase of the Mainframe Modernization Project will focus on Provider & Client Payment Systems that are currently housed in the Mainframe system. This position will direct MMIS-related plans and objectives to ensure that mainframe configuration can translate over to the MMIS. This position serves an integral part in developing the financial configuration in conjunction with the Office of Financial Services to ensure that financial processes associated with each payment system can function within the MMIS according to design specifications. This position is responsible for the coordination of various OHA and DHS participants in the identification of business processes and needs for the MMIS. This position supports the OHA and ODHS decision making process for changes to the MMIS, including detailed requirements, design, testing, and business process improvements that specifically involve work in the Mainframe project.

In addition, this position will carry over beyond the initial project to maintenance and operations work related to the MMIS to maintain, monitor, and modify the MMIS for future modernization efforts. This position will also address issues and improvements related to the efforts that impact the MMIS Modularity project as well since both the Mainframe Modernization efforts will ultimately impact the MMIS Modularity work.

Mainframe Modernization Analyst – Eligibility & Provider. This position is part of the MMIS Business Support Unit team that supports efforts with contractors and stakeholders to operate and maintain the Medicaid Management Information System (MMIS) for the state of Oregon. This position’s primary purpose is to provide consultative advice on the mandated and business-critical changes and activities associated with the Mainframe Modernization Project and the MMIS. This position lead the efforts on system changes in MMIS related to the Mainframe Modernization project with a focus on Eligibility and Provider services. This position will serve on a larger project team for the mainframe modernization and will be responsible for operationalizing mainframe processes into MMIS. This position will lead the MMIS change request work associated with the Mainframe Modernization Project.

The first phase of the Mainframe Modernization Project will focus on Provider & Client Payment Systems that are currently housed in the current Mainframe system. This position will direct MMIS-related work to ensure that providers and clients services in the current mainframe system will transitions over to the MMIS. This position serves as an integral part in collaborating with multiple source system partners to develop the claims processing associated with the various programs that are moving into the MMIS. This position is responsible for the coordination of various OHA and DHS participants in the identification of business processes and needs for the MMIS. This position will support the OHA and ODHS decision making process for changes to the MMIS, including detailed requirements, design, testing, and business process improvements that specifically involve work in the Mainframe project.

In addition, this position will carry over beyond the initial project to maintenance and operations work related to the MMIS to maintain, monitor, and modify the MMIS for future modernization efforts. This position will also address issues and improvements related to the efforts that impact the MMIS Modularity project as well since both the Mainframe Modernization efforts will ultimately impact the MMIS Modularity work.

Senior Business Systems Analyst. This position is part of the MMIS Business Services Unit team that supports efforts with contractors and key invested partners to operate and maintain the MMIS for the state of Oregon. This position is responsible for supporting the mandated and business-critical changes and activities associated with the MMIS. This position is responsible for the coordination of various OHA and Oregon Department of Human Services (ODHS) participants in the identification of business processes and needs for the MMIS. This position will support the OHA and ODHS decision making process for changes to the MMIS, including detailed requirements, design, testing, and business process improvements.

This position will work across multiple sub-systems within the Medicaid Management Information System (MMIS) to support ongoing change request work for the MMIS and help manage multiple system projects. This position will work collaboratively with the recipient and managed care subsystems in MMIS, but will also operate on a broad spectrum within MMIS to help lead the way on multiple change request projects for MMIS and will work closely with the MMIS Business Systems Manager and the MMIS Health Equity & Operations Manager to guarantee successful implementation of all MMIS enhancements and modifications. This position will ensure that multiple MMIS projects and change requests are on schedule to be completed as planned. This position will represent the MMIS BSU in multiple meetings and will provide Medicaid policy and operational expertise to multiple business partners and agency leadership.

The functions of this position require extensive knowledge and experience with federal, state, Oregon Health Authority and Oregon Department of Human Services rules, regulations and procedures related to Title XIX, Medicaid and Oregon Health Plan programs.

Senior Business Systems Analyst – (EPSDT). This position is part of the MMIS Business Services Unit team that supports efforts with contractors and key invested partners to operate and maintain the Medicaid Management Information System (MMIS) for the state of Oregon. This position is responsible for supporting the mandated and business-critical changes and activities associated with the MMIS. This position will focus on the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) program with regard to operationalizing EPSDT policies into the MMIS. This position will focus on change request work associated with the EPSDT program and will also have an integral part in developing the claims processing associated with the program.

This position is responsible for the coordination of various OHA and Oregon Department of Human Services (ODHS) participants in the identification of business processes and needs for the MMIS. This position will support the OHA and ODHS decision making process for changes to the MMIS, including detailed requirements, design, testing, and business process improvements that specifically involve work in the EPSDT program. The person in this position will be part of a larger EPSDT project team and will collaborate with all team members to coordinate policy review and operations work for the MMIS. This position will work with the Claims, Reference, Provider, and Recipient subsystem teams to both collaborate and support work in those areas in addition to the EPSDT program responsibilities.

The functions of this position require extensive knowledge and experience with federal, state, Oregon Health Authority and Oregon Department of Human Services rules, regulations and procedures related to Title XIX, Medicaid and Oregon Health Plan programs.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.

What's in it for you?
Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.

  • We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
  • Paid Leave Days:
    • 11 paid holidays each year
    • 3 additional paid "Personal Business Days" each year
    • 8 hours of paid sick leave accumulated every month
    • Progressive vacation leave accrual with increases every 5 years
  • Pension and retirement programs
  • Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
  • Click here to learn more about State of Oregon benefits.

OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Any combination of experience and education equivalent to seven years four years professional-level evaluative, analytical and planning work.

Example:

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.

Desired Attributes

  • Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
  • Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities.
  • Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
  • Knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
  • Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon.
  • Knowledge of Medicaid Management Information System (MMIS) relevant functions, processes, and interfaces.
  • Knowledge of information systems development and implementation processes.
  • Understanding of data systems best practices and concepts of data governance and data management, including requirements review, decision processes and models, system testing and acceptance and user training. Experience preferred.
  • Experience in producing written reports, experience in presenting data for lay audiences / data visualization / data analysis / information summarization.
  • Experience in managing projects, including handling multiple timelines, contracts, plans, and deliverables effectively.
  • Strong communication skills, with the ability to build trust and clearly convey information to diverse audiences in an inclusive and culturally sensitive manner.
  • Ability to navigate complex relationships; ability to demonstrate collaborative problem-solving skills, consensus-building and solution driven approaches.
  • Ability to demonstrate advanced Microsoft Excel, Word, PowerPoint, Power BI and Outlook skillset; and skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.
  • Demonstrates skills in the following areas:
    • Performance / Process / Quality Improvement
    • Data Synthesis, Analysis and Reporting
    • Data Management and Mapping
    • Project Management
    • Expert level Technical Assistance
    • Strong Oral and Written Communication

How to apply:

  • Complete the online application

  • Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement. Please note: a cover letter is not required for your application to be considered; however, cover letters are reviewed as part of candidate prioritization and selection for interviews. A cover letter provides you the opportunity to clearly state your interest in the position, and what aspects of your professional and lived experience you believe are relevant to the role.

  • Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.

Questions/Need Help?

If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie Mitchell at Voice: [503-979-7679] (TTY 711) or Email: stephanie.d.mitchell@oha.oregon.gov.

TTY users may dial 711 or 1-800-735-2900.

For Workday technical support dial 1-855-524-5627.

Additional Information

  • Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
  • Candidates gathered from this job announcement may be used to fill future vacancies.
  • If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
  • Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
  • If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
  • Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
  • Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.
  • Applicant Help and Support webpage

The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.