Administrative Assistant 2 (WAE)
State of Louisiana
About this Job
- “Relentlessly advocate for Louisiana veterans and their families to ensure they receive superior customer service and support by connecting them to the benefits they have earned in service to our country, while meeting the economic, educational, and employment needs of transitioning service members looking to make Louisiana their home.”
We’re looking for an Administrative Assistant 2 to serve as the first point of contact at the agency, creating a welcoming environment for veterans, visitors, and staff, and providing administrative support that keeps our front office running smoothly. This position is directly supervised by a Veterans Assistance Supervisor.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:- Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
- Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
- Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
- Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
If you're compassionate, organized, and thrive in a people-centered environment, this could be the opportunity for you!
Minimum Qualifications
- One year of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience. Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
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Job Duties:
As an Administrative Assistant, you'll help create a positive first impression for every person who walks through our doors.
In this role, you will:
- Performs recurring clerical/administrative duties to include: screening telephone calls and recording messages and refer to appropriate staff
- Prepares and files routine visitors log sheets
- Responsible for establishing and maintaining files
- Keep records of internal office reports and correspondence
- Sort and distribute incoming and outgoing mail
- Schedule appointments and assist with completing state benefit forms
- Assist office visitors requiring routine responses or assistance
Position-Specific Details:
Appointment Type: When Actually Employed (WAE); 1,250 hours within a 12-month period (part-time)
Career Progression: This position does not participate in a Career Progression Group.
Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.
Compensation: The salary offered will be determined based on qualifications and experience.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Torin McClanahan
Human Resources Analyst
Torin.McClanahan4@la.govThe Louisiana Department of Veterans Affairs is an Equal Opportunity Employer and State as a Model Employer (SAME) to promote diversity and inclusion in the workplace.