Administrative Assistant 3
State of Louisiana
About this Job
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Northwestern State University of Louisiana is currently accepting applications for the position of Administrative Assistant 3. This role provides advanced administrative support and plays a key part in the day-to-day operation of the Department of Nursing. The department is seeking a detail-oriented, organized, and dependable individual who thrives in a fast-paced environment.
An ideal candidate should possess the following competencies:Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
Minimum Qualifications
- Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
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Job Duties:
- Answers telephone quickly, correctly, and in a friendly, courteous manner.
- Consistently provides clear, accurate information to the caller.
- Collects, dates, logs, sorts, and distributes material to the appropriate persons promptly.
- Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service to connecting groups (Ex, clinical application processing, appeal processing, clinical orientation preparation).
- Create various tools and reports using spreadsheets.
- All confidential/outdated material is maintained under security until destroyed in accordance with established procedures and schedules.
- Compiles information from various sources and prepares specialized letters; formats letters according to department standards (Ex, appeal letters, clinical acceptance/rejection letters). Performs responsible departmental-program duties in accordance with rules, regulations, and policies. May involve communication with other departments, customers, etc (Ex. LSBN). Serves as the contact person for the department between other departments, customers, vendors, and agencies. (Ex. LSBN).
- Schedules and proctors nursing students for ATI TEAS exams.
- Additional duties as assigned by the Director of Undergraduate Nursing Programs, Senior Director of Nursing, and/or the Dean of the College of Nursing and School of Allied Health.
Position-Specific Details:
Appointment Type: Regular, probationary, or promotionalOn-Site Responsibilities /Standard Schedule
- Full-time, Monday–Friday schedule
Location: Shreveport campus
Because this role includes:
- answering department phones,
- receiving and distributing documents,
- maintaining secure files,
- proctoring exams, and
- serving as a point of contact for students and visitors,
It requires on-campus work, not remote.
How To Apply:No Civil Service testis required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.Contact Information:
For further information about this vacancy, contact:
Antigone Speed, HR Specialist
speeda@nsula.edu
NOTICE OF NON-DISCRIMINATION (FULL DISCLOSURE)
Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
All complaints or inquiries related to Title IX should be directed to the Director of Title IX Compliance and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union, or emailobannonj@nsula.edu.
In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and notified that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in New Fine Arts, 104 Central Avenue, Ste. 102, or emailandersonje@nsula.edu. For student academic services, contact the Director of Access and Disability Support, Crissey Smith (318-357-5460), located in Room 108-C Watson Memorial Library, or emailsmithcr@nsula.edu. For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 11,1 Caspari Hall, or emailramirezv@nsula.edu.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.