• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and
  decisions.
• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
• Managing Projects: The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline.
• Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
• Managing Ambiguity: The ability to perform as expected with partial information and/or in uncertain circumstances.
• Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Acts as HR liaison by handling field staff personnel requests to the appointing authority on a daily basis by documenting requests, securing appropriate signatures, etc.

• Maintains and consistently updates a spreadsheet of currently employed personnel (300+ classified positions and 80+ part time positions) as well as a vacancy list with a tracking component.

• Attends trainings/meetings related to HR procedures or documents to remain current on all information and enforce these procedures with field staff.

• Manages all La carte purchasing for the Administrative Office. Keeps inventory of office supplies and completes necessary documentation for all purchases.

• Answers multi-line phone and directs calls to appropriate departments. Screens all phone calls daily, providing accurate messages. Responds appropriately to customers regarding inquiries about State Parks, and gives information regarding polices, rules, reservations, etc.

• Manages customer complaints and concerns. Provides information, follow-up, investigates issues at the parks, and provides to Assistant Secretary.

• Supervises and regulates the issuance of permits to qualifying veterans, allowing them exemption from paying the day use entrance fee at State Park facilities; averaging 2000 permits issued annually.

• Retrieves mail and interdepartmental mail daily and distributes accordingly. Prepares outgoing mail daily. Schedules package pickups and processes invoices for services.

• Manages the calendar for the Deputy Assistant Secretary, scheduling meetings, assisting with administrative tasks, drafting correspondence, managing projects, etc.

• Serves as point of contact for State Archives to ensure compliance with archive guidelines for retention and disposal of records.

• Manages, supervises, and establishes procedures for the agency's electronic filing system for agency records, to include batching, sorting, scanning, and filing documents for the agency, requiring long-term retention.
  
  

Position-Specific Details:

Appointment Type: Probational, Promotional, Detail to Special Duty, or Job Appointment
Location: State Parks Administrative Office, in Baton Rouge, LA
Work Schedule: The State Parks Administrative Office is open Monday-Friday, typical office hours are 8am-4:30pm. This position will work full-time hours, 40 hour work week. Schedule includes paid time off for state holidays.
Travel: Position requires occasional travel to state parks and historic sites, statewide, as needed for meetings, training, etc. When travel is required, a state vehicle is provided for employee use while on duty.

How to Apply:

No Civil Service test score is required in order to be considered for this vacancy.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana as a State, is a Model Employer for People with Disabilities.

For further information about this vacancy contact: