No experience or training is required.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

25% Establishes and maintains mastery when operating and monitoring all mainframe and server production batch job schedulers across all shifts. Contacts the appropriate on-call application programmers and technical support personnel when production batch job errors occur and performs remediation upon request. Provides instruction and training to lower-level console operators when needed. Verifies that all production batch jobs that fail are responded to immediately and that all production batch job streams are completing on time.

25% Monitors all mainframe consoles and respond to all warning and error messages. Contacts the appropriate higher-level IT technical support personnel when mainframe system intervention is needed.

20% May function as a lead worker over lower level console operators as needed to ensure efficiency of operations on assigned shift. Assists supervisor with documentation, shift reports, and training.

10% Establishes and maintains mastery when entering mainframe and server system commands, updating batch production job schedules, running tape backup systems, and running test batch processing at the request of higher-level IT professionals.

10% Establishes and maintains proficiency in operating, performing preventative maintenance, and troubleshooting techniques when processing mainframe and server generated printed materials on high capacity printers and pressure sealer equipment.

5% Perform all other tasks, special projects, analysis, studies, and plans as directed.

5% Participate in professional development opportunities to improve skills and technical knowledge.

Position-Specific Details:

This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.

Louisiana is a "State as a Model Employer" for People with Disabilities.

This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Operator 1 (TS-304), IT Statewide Operator 2 (TS-305), IT Statewide Operator 3 (TS-306) or IT Statewide Operator 4 (TS-307) depending on the level of experience of the selected applicant. The maximum salary for the IT Statewide Operator 4 is $64,189. Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities" page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.

Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.

For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.Gay@la.gov