ELIGIBILITY SYSTEMS ASSISTANT PROJECT MANAGER

State of Hawaii

State of Hawaii

Operations

Hawaii, USA

Posted on Apr 17, 2026

Recruitment Information

This job posting is for the State of Hawai'i, Department of Human Services, Benefit, Employment and Support Services Division (BESSD).

The position is located in downtown Honolulu on the island of O'ahu.

Salary: Commensurate with education and experience.

If you have questions about this non-civil service, exempt position, please contact Scott Morishige, BESSD Administrator, via email at smorishige@dhs.hawaii.gov

The State Recruiting Office will refer general inquiries regarding this exempt position to the Department of Human Services, Human Resources Office, Recruitment and Examination Staff. For questions, please reach out by email to Tiffany Nagasawa at tnagasawa@dhs.hawaii.gov

Duties Summary

The purpose of this position is to serve as the Assistant Project Manager for the design, development, implementation, and maintenance of the BESSD application that will be integrated with the Department's operating Medicaid eligibility system, Kauhale (community) On-Line Eligibility Assistance (KOLEA) and Enterprise Platform. When completed, this project will provide a comprehensive, integrated information and data processing system that efficiently and expeditiously determines eligibility for the various public assistance programs, specifically TANF, TAONF, GA, AABD, SNAP and LIHEAP, within required federal and state regulations.

Minimum Qualification Requirements

LEGAL AUTHORIZATION TO WORK REQUIREMENT: The State of Hawai'i requires all persons seeking employment with the government of the State of Hawai'i shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

RECOMMENDED QUALIFICATIONS:

EDUCATION: Graduation from an accredited four (4) year college or university with a bachelor's degree.

EXPERIENCE: Three (3) years of professional work experience demonstrating experience in design and development of public benefit eligibility systems. Experience includes working with staff, consultants, and vendors; analyzing and providing feedback on project work plans; establishing target completion dates and identifying resource requirements; monitoring progress; identifying and resolving issues; and providing status reports.

Experience which included involvement with the development and maintenance of various public assistance programs such as TANF, SNAP, LIHEAP, GA, and AABD would be extremely useful. Experience which involved responsibility for identifying program goals and objectives and evaluating their attainment; identifying resource needs; planning, organizing and coordinating program activities and actively participating in policy determination are extremely desirable.

KNOWLEDGE: Principles, practices, and goals of public welfare programs; knowledge of information technology principles, practices and goals of comprehensive, integrated information and data processing systems.

SKILLS AND ABILITIES: Make logical and objective decisions; exercise judgment and make responsible decisions; resolve conflicts fairly and consistently; analyze and evaluate facts on a large scale; gain the confidence and cooperation of others; make sound administrative decisions; communicate effectively both orally and in writing; and manage people and resources efficiently and effectively, coordinate and conduct meetings as necessary efficiently and effectively, and have good organizational skills.

Other Information

HOW TO APPLY:
Email the following to: tnagasawa@dhs.hawaii.gov
1. A cover letter
2. A pdf copy of your completed State of Hawaii Application for Non-civil Service Appointment, HRD278. Click here to access this form:
https://humanservices.hawaii.gov/wp-content/uploads/2020/08/HRD-278-State-of-Hawaii-Application-for-Non-Civil-Service-Appointment.pdf (Download PDF reader)
3. A detailed, current resume may be included with (but not in lieu of) the completed HRD278.
4. Supporting documents to verify your qualifications (e.g., copy of bachelor's degree, official transcripts, job descriptions, pertinent certifications, etc.).

This position is exempt from the civil service and considered temporary in nature. Therefore, if you are appointed to the position, your employment is considered to be "at will" which means that you may be discharged from your employment at the prerogative of your department head or designee at any time.