OFFICE TECHNICIAN (GENERAL)
Full-time
Sacramento County, CA, USA
USD 3,758-4,710 / month
Job Posting: Forms Administration Specialist
Public Employees Retirement System
OFFICE TECHNICIAN (GENERAL)
$3,758.00 - $4,710.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 11/9/2026
Job Description and Duties
Anticipated Interview Dates: We anticipate holding in-person interviews beginning the week of November 30, 2026. We look forward to meeting with you!
Join the California Public Employees’ Retirement System (CalPERS) team. Do you enjoy working in a fast-paced environment? Do you enjoy helping members by addressing and resolving their concerns? The Retirement Benefit Services Division (RBSD) provides benefits that exceed $1 billion. Services include eligibility and calculation of service and disability retirements, pre- and post-retirement survivor benefits, adjustments, and ongoing maintenance of weekly and monthly benefits.
Our Retirement Benefit Services Division – Forms Administration Unit is currently seeking an Office Technician (General) to process various retirement-related forms submitted by CalPERS members, retirees, beneficiaries and survivors. Duties include, but are not limited to:
- Reviewing various retirement forms to determine approval or rejection as prescribed in the Public Employees’ Retirement Law (PERL) and established policies and procedures
- Timely and accurate processing of various retirement forms in accordance with the unit’s performance metrics
- Responding to inquiries or requests for information from participants within the prescribed time frame
- Communicating verbally or through written correspondence to fulfill participants’ requests
- Processing the unit’s mail
Sponsorship: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship. CalPERS does not participate in E-Verify for employment authorization purposes.
Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay.
How did you hear about this position? Tell us in this brief survey.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, CalPERS invites you to apply for this employment opportunity. To find out more about our Diversity, Equity, and Inclusion efforts, visit our website!
To take a look at CalPERS as a destination employer, view this YouTube video.
Special Requirements
Please provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Applications received without an SOQ or those that do not respond to the specific questions below will not be considered.
The SOQ must be typed, titled “Statement of Qualifications,” and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length.
- Based upon the duty statement, describe how your knowledge, skills and abilities make you the best candidate for this position.
- Provide your experience communicating decisions and determinations to customers.
- Provide your experience reviewing documents and determining the appropriate action to take.
All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position. If you are using education to meet MQs, please include your transcripts with your application package. If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. The Classification Specification is located on this Job Posting under "Minimum Requirements."
Please Note: You will need to pass an examination to establish list eligibility prior to a final offer of employment. To find and take the Office Technician exam, visit CalHR’s CalCareers website.
Need help with your state application, resume, Statement of Qualifications, or interview preparation?
The CalPERS Career Services & Outreach team provides comprehensive support throughout the CalPERS hiring process. Our services include one-on-one online consultations for application assistance, Statement of Qualification review, and interview preparation. To schedule an appointment and receive personalized guidance from our team, please use the following booking link: CalPERS Career Services Consultations.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/9/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - In addition to completing your online job application, you must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Please see the Special Requirements section for instructions and questions for the SOQ. Applications received without an SOQ will not be considered. We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.
Desirable Qualifications
- Experience working in a production environment where performance metrics are established to gauge success
- Detail oriented
- Organizational and effective time management skills to complete daily assigned tasks
- Experience of using a database in completing assigned workflows
- Verbal and written communication experience with all levels of internal and external customers
- Ability to adapt quickly to changes necessary to improve customer service
- Experience using MS Office Suite (Word, Excel, Outlook)
Benefits
Some added benefits CalPERS offers include:
- Alternate Work Schedules
- Flexible Work Hours
- Onsite childcare facility
- Onsite fitness center
- Onsite café and nearby restaurants
- Free onsite parking available Mondays and Fridays, subject to change
- Free offsite parking available with shuttle service Tuesdays, Wednesdays and Thursdays
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
HRSD, Selection Services Unit
(916) 795-2444
recruitment@calpers.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:CalPERS EEO
(916) 795-3675
EEO@calpers.ca.gov
Additional Information
Live Scan
Candidates not currently employed at CalPERS are required to submit to a criminal history review process utilizing Live Scan fingerprinting.
CalPERS Disclosure Requirements
If employed, you may be subject to rules imposed by Personal Trading Regulations and Conflict of Interest Code that apply to CalPERS team members, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700)
Please do not include any confidential information on any documents in your application package. Confidential information that should be excluded or removed from these documents include, but is not limited to, your social security number, date of birth, marital status, personal photos, a copy of your driver’s license, equal employment opportunity data, examination scores, and LEAP status.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
