SUPERVISING PROGRAM TECHNICIAN II
Full-time
Los Angeles County, CA, USA
USD 4,375-5,482 / month
Job Posting: Supervising Program Technician II
Department of Insurance
SUPERVISING PROGRAM TECHNICIAN II
$4,375.00 - $5,482.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 11/18/2026
Job Description and Duties
Do you enjoy working in a fast-paced remote centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Supervising Program Technician II to supervise the day-to-day activities of Program Technician IIs.
If this is you, then CDI may be the employer for you!
Under the general direction of the Senior Insurance Examiner, Supervisor of Financial Analysis Bureau I, the incumbent is responsible for assisting in the development and maintenance of all processes and procedures necessary for the efficient operation of the Financial Record Unit. The incumbent acts as an expert resource for staff dealing with complex and sensitive problems/issues. The incumbent researches sensitive and complex questions about financial records, the confidentiality of records laws, public access to records, and provides technical information regarding same in person, by phone, or through written communication to the public, licensees, other agencies, and department staff.
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You will find additional information about the job in the Duty Statement.
Working Conditions
- Work in a high-rise office environment.
- Work in a cubicle setting and open space environment.
- Eligible for teleworking in accordance with CDIs Telework policy. Teleworking employees may be required to report to their headquarters office location on designated telework days. Travel expenses are not reimbursed; however, other authorized transit subsidies do exist for those who qualify.
- Ability to lift/carry/move up to 35 pounds for short distances.
- Ability to reach, bend, stretch, and stoop.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.
FINANCIAL SURVEILLANCE BRANCH
FINANCIAL ANALYSIS DIVISION
FINANCIAL ANALYSIS BUREAU
Special Requirements
- Exam list eligibility - refer to exam link below.
- Transfer eligibility, if applicable, for current/former civil service employees
- Statement of Qualifications
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/18/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of this job posting.
Desirable Qualifications
- Ability to meet deadlines, take initiative, and work independently and/or in a team environment
- Demonstrate consistent attention to detail
- Ability to interact effectively with the public, Agency personnel, insurance companies and otherstakeholders
- Willingness to learn new duties and new insurance financial filing tracking systems
- Ability to maintain a courteous and professional demeanor at all times
- Knowledge/Experience of California insurance codes and insurance financial filing business are a plus
- Demonstrated skill in various computer applications, including Microsoft Word and Excel
Benefits
- Flexible work hours
- Remote work options
- Medical Benefits - including health, dental, and vision insurance
- Employee Wellness Program
- Employee Assistance Program
- On the Job Training
- Career Services Program
- Recognition Program
- Paid Holidays and leave
- Defined benefit retirement program
- Savings Plus Program (401 (k), 457)
- Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Classification & Consultation Unit
(916) 492-3300
CDIJobInquiries@insurance.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
Examination Information
Statement of Qualifications
A Statement of Qualifications (SOQ) is a narrative discussion explaining how a candidate’s education, training, experience, and skills qualify them for the position. The SOQ must be typed in 12-point font, use 1-inch margins, and not exceed three pages. In addition to addressing the candidate’s qualifications in relation to the duty statement and desirable qualifications, the SOQ must specifically address the following questions:
1. Describe your experience developing, implementing, and maintaining processes and procedures to support the efficient operation of a unit responsible for responding to public inquiries. Provide specific examples that demonstrate your role and contributions.
2. Describe your experience managing competing priorities, addressing complex and sensitive issues, and completing high-priority projects. Provide a specific example of a time you researched and responded to a complex or sensitive public records inquiry, explaining how you applied relevant confidentiality policies, statutes, regulations, industry standards, or other applicable requirements to develop an appropriate response.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
