PROGRAM MANAGER II, STATE COMPENSATION INSURANCE FUND
Operations · Full-time
United States
USD 10,387-12,754 / month
Job Posting: Claims Regulatory Director
State Compensation Insurance Fund
PROGRAM MANAGER II, STATE COMPENSATION INSURANCE FUND
$10,387.00 - $12,754.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 10/26/2026
Job Description and Duties
- Lead development and implementation of claims regulatory policies, procedures, and governance standards to ensure statewide consistency and compliance.
- Provide strategic direction on regulatory issues, risk identification, mitigation planning, and operational decision-making.
- Lead cross-functional initiatives that strengthen claims quality, support operational excellence, and improve customer outcomes.
- Conduct extensive reviews and impact analysis of all emerging trends and patterns
- Provide accurate, complete and timely data analysis to support organization wide evidence-based decision making, using critical/forward thinking and intellectual curiosity.
- Represent State Fund with regulators, industry organizations, and external partners, communicating regulatory positions and organizational priorities.
- Lead and develop a team of regulatory managers and subject matter experts, fostering a collaborative, high-performance culture.
- Proficient knowledge of and direct experience in California workers' compensation laws, regulations, trends, practices and the CA Labor Code
- Proficient knowledge of Claims Regional Office/Corporate policies/procedures relating to claims adjusting and support
- Proficient knowledge of current management principles and practices, Human Resources management and supervision as well as equal opportunity employment principles
- Working knowledge of project management principles to oversee efficient completion of work unit tasks
- Skill/Ability to design, plan, and implement policies, procedures, and work-flow processes
- Working knowledge of standard Claims software, applications, software development lifecycle and technology initiatives.
- Experience leading large-scale operations and driving consistent performance outcomes (internal & external with vendors)
- Supervisory/managerial experience leading a high functioning team in a fast-paced environment
- Design and implement initiatives to continually improve efficiency and produce service quality (internal & external with vendors)
- Strong customer service skills, including negotiation and conflict management to uphold and ensure that operations meet the highest ethical standards
- Excellent written and oral communication skills, and proficiency to speak in front of large groups
- Ability to manage multiple projects, tasks and priorities
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
State Fund is California’s largest provider of workers’ compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.
Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance yet value a healthy work/life balance.
Special Requirements
Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay.
To be considered, you must provide a fully completed STD 678 application and resume. If a Statement of Qualifications (SOQ) is required for this posting, it must also be submitted as instructed in the “Required Application Package” section. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.
If this posting requires an SOQ, Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting a document that is not your own may be cause for disqualification from the hiring process.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/26/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Your responses to the following question must be typed using 11 font Arial and not exceed two pages:
- Describe how your professional experience and leadership approach have prepared you to be successful as the Claims Regulatory Director. Include specific examples demonstrating your ability to lead through change, influence strategic decisions, develop high-performing teams, and achieve organizational objectives.
Benefits
State Fund employees are eligible for a number of benefits. Our benefit package includes:
Health Benefits Program (CalPERS)
Retirement (CalPERS)
Employer Health and Consolidated Benefits Contributions
Dental, Vision
401(k) and 457 Deferred Compensation Plans
Employee Assistance Program
Group Legal Services Insurance
Holidays, Vacation/Sick/Other Paid Leave
Flex Elect Reimbursement Program
Wellness and Recognition
Alternate Work Schedules
Transit Pass Program
Tuition Reimbursement
Dependent Scholarship Program
Leadership Training
Mentoring Program
https://www.statefundca.com//Home/StaticIndex?id=https://content.statefundca.com//careers/Index.asp
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Vanessa La
(916) 924-5074
VLa@scif.com
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Rosa Gil-Robles
(800) 499-8668
Background Investigation
Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated.
Acknowledgement
Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
By applying to this position, you are also acknowledging that you have received the following information:
- California State benefits
- Duty statement/Job Description
- Salary ranges and steps for the classification(s) advertised
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
