OFFICE TECHNICIAN (GENERAL)

State of California
State of California

Full-time

Sacramento County, CA, USA

USD 3,758-4,710 / month

Posted on Sep 18, 2026

Job Posting: Office Technician (General)

Department of Health Care Access and Information

JC-532534
-
Office Technician (General)
OFFICE TECHNICIAN (GENERAL)

$3,758.00 - $4,710.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/27/2026

Job Description and Duties

Under direct supervision of the Supervisor I, the Office Technician (General) performs a wide variety of mail, facility, supply, and property support services of average difficulty. The incumbent provides daily operational support by processing incoming and outgoing mail, receiving and delivering departmental materials and equipment, assisting with facility service requests, maintaining security keycard and identification systems, supporting conference and event setups, and maintaining supply inventories. The position also assists with property tagging, equipment verification, and inventory activities in accordance with State Administrative Manual (SAM) and Department of General Services requirements.

The Office Technician (General) serves as a key customer service representative for the Business Services Section by responding to walk-up, phone, and email inquiries; coordinating with internal programs and external partners; and ensuring timely and accurate completion of service requests. The incumbent may provide front desk coverage, support messenger and courier runs, and perform other administrative duties as needed to maintain daily operations. Work is performed with a high level of reliability, attention to detail, and adherence to departmental policies, safety requirements, and confidentiality.


Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for Personal Leave Program 2025 (PLP 2025) hours each month. For more details about PLP 2025, visit the California Department of Human Resources (CalHR) website.


Take a 2-minute survey to tell us why you applied for HCAI! - https://forms.office.com/g/B6eXh2NKpZ

You will find additional information about the job in the Duty Statement.

Working Conditions

HCAI is committed to fostering a flexible, inclusive, and high-performing work environment that supports both operational excellence and employee well-being.

HCAI is housed in a state-of-the-art building outside of downtown off Interstate-5. Enjoy a great work environment with many amenities, including FREE PARKING and fully equipped pay-per-charge electric vehicle charging stations. HCAI is close to many dining and shopping choices.

HCAI supports a hybrid telework schedule for many positions, consistent with operational requirements. Telework schedules are only available for CA residents. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises.

Visa Sponsorship: HCAI is not an E-Verify employer and does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-532534
Position #(s):
441-163-1138-002
Working Title:
Office Technician (General)
Classification:
OFFICE TECHNICIAN (GENERAL)
$3,758.00 - $4,710.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

California’s Department of Health Care Access and Information works to ensure that healthcare is available where Californians need it most. With offices in Sacramento and Los Angeles, we strengthen the state’s healthcare system through facility construction, expanding the health workforce, and providing vital health information. Our diverse team upholds the values of professionalism, innovation, equity, and service. We provide tools and support to help you start, build, or transition your career while making a meaningful impact for all Californians.

The Office of Administrative Services, also known as OAS, supports the department’s most valued resource, its people. We support our staff through human resources, budgeting, accounting, procurement, contracts, and business services. Our mission is to
help expand equitable access to quality and affordable health care for all Californians. Join our team and make a difference in the lives of those you serve.


HCAI is committed to building an inclusive work environment that promotes diversity, where employees are appreciated and feel comfortable being their authentic selves. We value our employees’ skills, experience, and unique perspectives because they enrich our workforce and make us stronger. We embrace and support a culture of equitable opportunity, empowering our employees to advance health care access and information for the diverse populations we serve across California.

Department Website: http://HCAI.ca.gov/

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/27/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Access and Information
Human Resources Office
Attn: Classification and Pay Unit
2020 West El Camino Avenue, Suite 1016
Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Access and Information
Human Resources Office
Classification and Pay Unit
2020 West El Camino Avenue, Suite 1016
Sacramento, CA 95833
Drop off at 8th Floor Receptionist, Attention Human Resources
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - A Statement of Qualifications (SOQ) must be submitted to apply for this position.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Reliable
- Timely
- Must be able to lift up to 50 pounds
- Must have valid California Driver's License
- Strong Customer Service

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to healthcare.
To learn more about benefits for State employees, visit the Salary and Benefits page on the CalHR Benefits Website.
University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at (888) 225-7377.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://HCAI.ca.gov/
Human Resources Contact:
HCAI Recruitment
(916) 326-3260
HRRecruitment@hcai.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 326-3261
eeo@hcai.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Requirements

To be considered for this vacancy, please complete all applicable fields on the application form, including a list or description of previous/current work experience in the duties performed section. The application should also clearly demonstrate the candidate’s ability to meet the Minimum Qualifications listed on the Classification Specification.

Any documents you submit for a job vacancy such as your state application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information e.g. Social Security Number (SSN).

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your high school or college/university transcript(s). Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.

Foreign Degrees or Transcripts – Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. HCAI accepts foreign transcript evaluations completed by agencies approved by the California Commission on Teacher Credentialing or by current members of the National Association of Credential Evaluation Services (NACES).

Statement of Qualifications Instructions

Applicants must submit a Statement of Qualifications (SOQ) responding to the criteria listed below. The SOQ is a narrative discussion of how your eduction, training, experience, and skills qualify you for this position. It will be used as the first step in the screening process to determine the most qualified candidates.
Your SOQ must: Be no more than one (1) pages in length; Use 12-point font and standard margins; Include your full name and the Job Control number at the top of each page; Address each criterion in order, using the criterion number.
SOQ Criterion:
1. Describe a time when you managed multiple service requests or operational tasks. Explain how you prioritized the work, ensured timely and accurate service, communicated with customers or staff, and resolved any challenges while maintaining strong customer service.
2. Describe a time when you were responsible for following established policies or procedures in your work. Explain the steps you took to ensure compliance, how you interpreted or applied the rules, and how you addressed any challenges or ambiguities. Include the outcome and how your adherence to policy supported accurate, consistent, or safe operations.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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