INFORMATION TECHNOLOGY TECHNICIAN
IT · Full-time
Sacramento County, CA, USA
USD 4,133-6,613 / month
Job Posting: Information Technology Technician
Department of Motor Vehicles
INFORMATION TECHNOLOGY TECHNICIAN
$4,133.00 - $6,613.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 10/1/2026
Job Description and Duties
This position is located at the DMV Headquarters in Sacramento.
Under the direction of the Information Technology (IT) Manager/Supervisors, the IT Technician will be responsible for operating duplex and flash fusion production printers using TSO/ISPF Job Entry Subsystems (JES3) commands, via web to host connections. The incumbent will be responsible for setting up, prompting, and executing DMV's mission critical, date sensitive print production batch jobs, while following priorities, quality control guidelines, and established procedures. Additional duties include managing and processing print jobs, loading and unloading paper and printing supplies, ensuring all printers and peripheral devices are cleaned and operational, and that required preventative maintenance is performed. The incumbent will be responsible for analyzing and troubleshooting issues with printing equipment and output, taking action to develop appropriate solutions, notifying the appropriate vendors, programmers, units, and managers. The incumbent will be tasked with documenting error messages encountered on the equipment and consoles, logging, inputting, and keeping records of production output and statistics, equipment readings, and quality control checks. This position requires excellent written and verbal communication skills. The incumbent will attend meetings, provide and receive shift to shift turnover and communicate with business partners and management via email, telephone and in-person contact.
All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.
The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.
To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.
You will find additional information about the job in the Duty Statement.
Working Conditions
The incumbent must be able to bend, reach, grasp, push or pull paper rolls and carts, and lift up to 40 pounds on a continuous basis. Print Services is a 24/5 (24 hours, 5 days a week) operation, running three continuous shifts. Applications received in response to this opportunity bulletin will be held and considered for up to 180 days. You will be assigned to one of the following Shifts: Graveyard Shift - Work hours from 11:00 pm to 7:30 am, Monday through Saturday. This shift is eligible for a pay differential of an additional $86.67 per month.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
The Department of Motor Vehicles (DMV) is a recognized leader in public service and has existed for over 100 years. The DMV is responsible for registering approximately 36 million vehicles in California, and serving 34 million driver license and identification card holders, collecting over $14 billion in annual revenue. The DMV also maintains and oversees many other functions. The DMV provides quality licensing and motor vehicle-related services in its field offices located throughout California and online at www.dmv.ca.gov
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time.
Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Advertisement may be used for subsequent vacancies within 180 days.
Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.
Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.
If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/1/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other -
A written response to the item(s) listed in the Written Response section below, no more than 2 page(s) in length with no less than Arial 12-point font and 1-inch margins, submitted as a separate document. A resume does not take the place of a written response.
Written responses may be similar in format to a Statement of Qualifications. Be sure to follow all instructions closely. For helpful tips on crafting a strong SOQ, view CalHR’s video at https://www.youtube.com/watch?v=NA-mGmyx1TY.
Candidates are advised to:
- use simple formatting (avoid justified text, large text boxes, or custom bullets),
- use standard fonts like Arial or Times New Roman,
- left-align the text,
- save the written response as a PDF document, and “flatten” it before uploading by printing to PDF or using the “Save as PDF” feature, and
- submit or upload the written response PDF document as part of the application package.
Desirable Qualifications
Knowledge of data processing principles. Experience in a personal computer (MS Windows, Excel, and Word). Excellent verbal and written communication skills. Experience with large scale print operations. Understanding of print and form specifications. Knowledge of JES3 software. Knowledge of batch production and priorities.
Benefits
The Department of Motor Vehicles and the State of California offer many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.
- Benefits summary – https://benefits.calhr.ca.gov/state-employees/general-benefits/
- Benefits afforded by membership in the California Public Employees’ Retirement System – https://benefits.calhr.ca.gov/state-employees/retirement/
- Benefits and protections provided to public employees by the State Civil Service – https://www.calhr.ca.gov/about-calhr/divisions-programs/selection-division/merit-system-services-program/
- Job descriptions and pay scales – https://calcareers.ca.gov/CalHRPublic/Tools/ClassSalarySearch.aspx
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
George Moreira
(916) 818-2761
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Office of Civil Rights and Resolution
(916) 657-7553
Job Application Package Checklist
Contrary to the "How To Apply" and "Alternate Application Process" sections of this job posting, the Job Application Package Checklist is not required. However, applicants must submit all Required Application Documents identified under the "Application Instructions" section by the final filing date.
Written Response
- Please describe your experience working in a production printing environment.
- Walk us through your troubleshooting process when addressing equipment issues.
- Describe your previous experience with quality control and how you ensure consistent attention to detail.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
