PROGRAM TECHNICIAN II
Sacramento County, CA, USA
USD 3,833-4,804 / month
Job Posting: Program Technician II
Secretary of State
PROGRAM TECHNICIAN II
$3,833.00 - $4,804.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 9/14/2026
Job Description and Duties
The vision of the Secretary of State’s (SOS) Business Programs Division is to make it easier to do business in California. With bizfile California, the Secretary of State’s new online portal, registering a business, filing a trademark or financing statement, or accessing public business records only takes a few clicks. These services are available 24/7 and are constantly improving, freeing up California’s entrepreneurs to focus on their business endeavors while the SOS handles the paperwork. With our vision in mind, does the idea of supporting the more than two million businesses that make California the 5th largest economy in the world excite you? Do you enjoy working in a dynamic, fast-paced work environment that deploys cutting-edge technologies such as our award-winning, Eureka! Chatbot, which uses artificial intelligence (AI) to support our customers? If you answered yes to any of these questions, come work with us in the Secretary of State’s Business Programs Division. The California Secretary of State’s Business Programs Division is recruiting to fill multiple permanent, full-time Program Technician II position(s). We are looking for dependable, creative, talented people, whom we can invest in for their professional development and empower to bring knowledge, expertise, and innovation to the Secretary of State’s Business Programs Division.
We provide a wide range of services and process various filings in support of our customers, including:
- Corporation, limited liability company and partnership registration, change, and termination filings.
- Trademark and service mark registration and change filings.
- Uniform Commercial Code financing statements and notices of tax liens and change filings.
- Maintenance of the Advance Health Care Directive Registry, Domestic Partners Registry, and Immigration Consultants Registrations.
- Oversee notary commissions within California, as well as authenticating the signatures of California public officials and notaries public.
- Additionally, we provide customer service to our customers via online, phone, email, and in person and provide records of our filings online.
- Review and examine various documents, filings, and requests to ensure compliance with legal statutes and regulations.
- Process records and information requests and provide status information on documents, filings, and requests.
- Interact professionally with the public at the public counter, by telephone, or email regarding routine inquiries, filing requirements, documents, and fees. Research and respond to routine customer inquiries by mail, telephone, or email.
- Ability to meet deadlines, take initiative, and work independently and/or in a team environment.
- Demonstrate consistent attention to detail.
- Ability to interact effectively with the public, Agency personnel, and other stakeholders.
- Willingness to learn new duties.
- Knowledge of and experience with all Microsoft Office applications.
- Punctuality and good attendance are essential.
You will find additional information about the job in the Duty Statement.
Working Conditions
The Business Programs Division supports the importance of work-life balance through measures such as Telework and Alternate Work Week Schedules (e.g., 4/10/40 schedule consisting of four 10-hour days and one scheduled day off per week and 9/8/80 schedule consisting of eight 9-hours days and one 8-hour day in a two-week period with one scheduled day off every other week), both based on SOS policies and business needs. In addition to these opportunities, on-site amenities include a cafeteria, childcare center, and bicycle parking.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
The Office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity.
Located in downtown Sacramento, the SOS building is within walking distance to a variety of eateries and amenities. Light Rail, State Capitol, Downtown Commons (DOCO), and Golden 1 Center, just to name a few. Conveniently located in the SOS building, the Gold Rush Grille offers delicious daily specials for breakfast or lunch and is open to the public. Our on-site childcare incorporates programs for children six weeks to five years old. Priority waitlist access and special discounted rates are available for SOS employees.
For more information about the SOS, please visit sos.ca.gov.
Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction.
Special Requirements
Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link: Exam Bulletin - Program Technician II
There is also a Limited Examination & Appointment Program (LEAP) exam available for the classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/14/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Ruth Diaz
(916) 653-6974
rdiaz@sos.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Sarah Bielski
(916) 653-6974
sbielski@sos.ca.gov
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
