INFORMATION TECHNOLOGY TECHNICIAN
IT
San Francisco, CA, USA
USD 4,133-6,613 / month
Job Posting: IT Help Desk Analyst
CA Coastal Commission
INFORMATION TECHNOLOGY TECHNICIAN
$4,133.00 - $6,613.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 7/11/2026
Job Description and Duties
Under close supervision, incumbents typically perform routine support tasks within a limited scope, typically involving one unit, function, or process, following well-defined procedures in the Business Technology Management, Client Services, or System Engineering domains.
Incumbents may install or repair hardware or peripheral equipment; install or update software and operating systems, manage user accounts and technology inventory; resolve client incidents or requests; ensure software/hardware compliance with security policies; create, test, maintain, and deploy desktop products; configure and/or modify software programs; perform data import and export activities; monitor information technology systems to ensure integrity and tune the system to meet performance requirements; troubleshoot routine issues; and other related activities. Incumbent reports to the Director of IT.
You will find additional information about the job in the Duty Statement.
Working Conditions
Prolonged periods of sitting. Sit/Stand desks are provided for in-office use. Work in a high-rise building, with LED lighting, in downtown San Francisco. No parking available.
Monday through Friday, during typical business hours. Actual work hours will be determined upon hiring. The Commission supports a hybrid workplace model with office-based and remote-centered workers. This position is expected to work 2-days per week in the San Francisco (HQ) office. This is subject to change.
Effective July 1, 2026, the implementation of a default minimum of four in-person days per week is a statewide requirement for agencies and departments, consistent with Executive Order N-22-25 and guidance released by the California Department of Human Resources (CalHR). This Telework Policy is subject to change.
Possibility of extension or becoming Permanent.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
The California Coastal Commission is a small state agency responsible for protecting and enhancing California’s coast and ocean resources. It does so through careful planning and regulation of environmentally-sustainable development, rigorous use of science, strong public participation, education, and effective intergovernmental coordination.
The California Coastal Commission values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees and their unique ideas inspire innovative solutions to further our mission of protecting and enhancing California’s coast and ocean for present and future generations.
We have district offices in Arcata, San Francisco (headquarters), Santa Cruz, Ventura, Long Beach, San Diego and a small legislative office in Sacramento.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/11/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other - Transcripts, Diploma, or Certifications
Desirable Qualifications
Knowledge of: Information technology systems and their use including, but not limited to, procedures, controls, and documentation.
Ability to: Analyze and take effective action; perform arithmetical computations; communicate effectively; work cooperatively with others and gain their respect and confidence; follow instructions.
Special Personal Characteristics: Willingness to work unusual shifts including evenings, nights, and weekends.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Scott Collier
(415) 904-5459
scott.collier@coastal.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Ashley Reineman
(805) 585-1800
humanresources@coastal.ca.gov
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
