CASE RECORDS TECHNICIAN
San Bernardino County, CA, USA
USD 3,411-4,945 / month
Job Posting: Case Records Technician (CRT)
Ca Institution for Women
CASE RECORDS TECHNICIAN
$3,411.00 - $4,945.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 7/15/2026
Job Description and Duties
This advertisement is for a Case Records Technician position. Located at the California Institution for Women in Corona, San Bernardino.
Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.
*Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Must be indicated on the application you are applying for a training and development assignment if not indicated you will not be considered.
*Limited term 12 months; may be extended up to 24 months or become permanent.
You must take the exam for Office Technician (typing) class code 00101139 to establish eligibilty.
Access Incarcerated Person, parolee and discharged offender Central Files (C-File) and maintain integrity, accuracy and uniformity of Central Files (C-Files) through the Electronic Records Management System (ERMS) and the Strategic Offender Management System (SOMS) database system. Follow C-File security and confidential procedures and policies. Ensure accurate data entry, prepare and review offender or parolee files. Recognize, sort and scan a multitude of documents according to Departmental policy and timeframes. Identify documents that need immediate action prior to scanning in the C-File. Ensure proper placement of scanned documents in the C-File. Identify, evaluate, interpret, type, copy, track, distribute, and or prepare a multitude of documents, actions, and/or dispositions including but not limited to departmental forms, reports; legal documents from courts or law enforcement; other state, federal or local agency documents and forms. Maintain Board of Parole Hearings actions and reports in database for Incarcerated Person or parolee file.
You will find additional information about the job in the Duty Statement.
Working Conditions
This is a Correctional Institution open 24 hours/7days a week, all positions will be office centered.
This is a correctional facility; you will come in contact with incarcerate person(s).
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.
Commitment The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.
CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department. ** CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.
CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission.
Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities
Special Requirements
Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.
When submitting supporting documents, PDF file format is preferred.
CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.
This advertisement may be used for other vacancies that occur during the life of this recruitment.
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/15/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please answer the below Statement of Qualifications (SQQ) questions in 2 pages or less, in Courier New 12-point font. Please include the questions in your responses. Applications submitted without an SQQ, without directly answering the questions, or the submission of a cover letter or resume in lieu of a SQQ is not acceptable and will result in automatic disqualification. After thorough review of the duty statement. To avoid any errors please submit your SOQ as a PDF.
1. What do feel are the most important skills in a clerical setting?
2. Describe your background, experience, education, and/or training that qualifies you for the job.
Desirable Qualifications
- Excellent work ethic, good problem solving, decision-making and critical thinking as well as good written and oral communication skills.
- Ability to communicate effectively with management and various customers professionally.
- Ability to take initiative to work independently and as a team, as well as tact and good judgment.
Benefits
Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.
Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at
www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx
Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-StateCivil-Service-Employee-Benefits-Summary.aspx.
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Cynthia Quintana
(909) 597-1771 ext: 3403
cynthia.quintana@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO OFFICE
(909) 597-1771 ext: 5252
Joshua.Bayer@cdcr.ca.gov
Additional Applicant Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:
• "To" and "from" dates (month/day/year)
• Hours worked per week
• Private sector job titles
• Supervisor name and phone number
• Job duties performed
• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).
Additional Applicant Instructions
Transcripts: If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification. Foreign transcripts must include official verification of U.S equivalency prior to appointment by an organization found here.
Personally Identifiable Information: Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package.
- Various methods of appointments may be considered, unless specified in this advertisement. All methods of eligibility” includes list, transfer, and T&D.
- This advertisement may be used to fill other vacancies that occur during the validity of the candidate pool established from this recruitment.
- Applicants should have eligibility to be appointed by the final file date of this advertisement and should maintain eligibility in order to be considered for an interview.
- Incomplete applications will be screened out.
- Salary posted is the base pay for the classification; various salary ranges may be included. A final salary placement will be made at the time of appointment.
- Some classification will require a physical prior to appointment.
- Departments are not required to contact all candidates with list eligibility; therefore, candidates are encouraged to search for vacancies they may be eligible for and apply.
- Appointments may be subject to Hiring Freeze exemption, clearance of the State Restriction of Appointment, Reemployment list and Departmental Restriction of Appointment list.
- Positions filled as limited term or as a Training and Development may become permanent.
- All applications will be screened (based on information provided on your application) and only the most qualified will be interviewed. Therefore, please be as thorough as possible when filling out applications.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
