Job Description and Duties

This position is located at the DMV Headquarters in Sacramento.

This Limited Term position may be extended to 24 months and may become Permanent.

This position is located at the DMV Headquarters in Sacramento. Are you passionate about providing superior customer service? Do you have excellent analytical and problem-solving skills? If so, the Special Processing Unit (SPU) is looking to recruit you! SPU handles a variety of vehicle registration applications including Environmental License Plates, rush titles, and specialized vehicle registrations. Under the direction of the Manager I, the Senior Motor Vehicle Technician will answer program related questions and provide guidance to Motor Vehicle Representatives; process vehicle and vessel registration and titling applications; prepare and process refund claims and correspondence; and prepare memorandums and correspondence on a personal computer (PC). Desired qualifications include customer service skills; well-developed interpersonal skills including sensitivity, patience, and flexibility; training experience; written and verbal communication skills; PC skills; problem solving and analytical skills; vehicle registration knowledge; regular reliable attendance; and the ability to work in a team environment. Telework is not available for this position

All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.

To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

You will find additional information about the job in the Duty Statement.