Job Description and Duties

The California Department of Public Health, Center for Health Care Quality has an immediate opening for a Surveyor Technician (Program Technician II).

As a Surveyor Technician at CHCQ, you play a crucial role in assessing and maintaining healthcare standards. Together, we strive to ensure that California’s receive top-notch healthcare by maintaining the highest quality standards and fostering a culture of continuous improvement. By leveraging your technical expertise, you’ll contribute to the center’s mission of upholding the highest quality of care and safeguarding public health across California.

Your responsibilities would include:

• Entering survey renewal information into various systems and platforms.
• Fielding inquires through various communication channels from facilities, patients, families, and other agencies.
• Process surveys for different health facilities
• Responsible for all areas of processing, including cover letters and surveys.
• Scans, copies, redacts, and mails a variety of documents to different recipients.
• Establishes licensed and unlicensed facility files in Electronic Licensing Management System (ELMS).
• Using various systems to produce different reports for Licensing and Certification (L&C) and other public agencies.
• Entering and managing certification records in ASPEN system.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

Please use this link to take the PT II Exam:https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2365

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

You will find additional information about the job in the Duty Statement.