Job Description and Duties

Performing less complex duties under the direct supervision (Range A/B) and performing more complex duties under the general supervision (Range C) of the Information Technology Supervisor I, guided by specific policies and procedures in a 24 hours a day, 7 days a week environment, the incumbent has primary responsibility for monitoring various systems and applications and performs a variety of technical duties in support of operating an assortment of information technology systems including performing help desk functions as related to the troubleshooting and problem resolution for law enforcement agency personnel for system performance, availability, and network issues. The incumbent performs a variety of duties in the operation of all tasks relative to the major computer systems, storage systems, printer components, environmental components and Single Point of Operation tools and functionality.

You will find additional information about the job in the Duty Statement.