PROGRAM TECHNICIAN III

State of California

State of California

Sacramento County, CA, USA

USD 4,329-5,425 / month

Posted on May 15, 2026

Job Posting: Program Technician III

Department of Justice

JC-516387
-
Program Technician III
PROGRAM TECHNICIAN III

$4,329.00 - $5,425.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 5/18/2026

Job Description and Duties

Under general direction of the Supervising Program Technician III, the Program Technician (PT) III in the Problem Resolution Expedite Section analyzes and interprets criminal history documents and resolves all complex errors or omissions prior to submission for entry into the Automated Criminal History System. The PT III must have a thorough knowledge of various statutory code sections and the criminal justice process.


Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.
This position is eligible for telework and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-516387
Position #(s):
420-761-9929-XXX
Working Title:
Program Technician III
Classification:
PROGRAM TECHNICIAN III
$4,329.00 - $5,425.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8AM-5PM
Work Week:
Monday-Friday

Department Information

This position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Applicant & Record Quality Services Branch, Record Quality Services Program, Problem Resolution Expedite Section.

This position is contingent on budget approval by the Governor.
Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

Additional Salary Information:
Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR


For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov.

Special Requirements

A fingerprint check is required.

The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.
Clearly indicate JC – 516387 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/18/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Mail in-CJIS Divisions
Attn: Johnny Garcia III JC-516387
PO Box 160608
Sacramento, CA 95816-0608

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Drop off- CJIS Divisions
Johnny Garcia III JC-516387
4949 Broadway
Sacramento, CA 95820
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    A Statement of Qualifications is required and must be included. Please see Statement of Qualifications section below to complete the requirements.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Demonstrated experience analyzing and interpreting criminal history records or similarly complex legal/technical documents, including identifying discrepancies and determining appropriate actions.
  • Proven ability to independently resolve complex issues by applying policy, research, and critical thinking, with minimal supervisory input.
  • Consistently exercises sound judgment when making decisions that impact sensitive or high-risk outcomes.
  • Ability to manage a high-volume workload independently, prioritize competing tasks, and meet established deadlines.
  • Strong written communication skills, including the ability to clearly document findings, justify decisions, and correspond professionally with internal and external stakeholders.
  • Strong verbal communication skills, including the ability to explain complex information clearly and respond effectively to questions or challenges.
  • Demonstrated commitment to maintaining confidentiality, including adherence to data security protocols and responsible handling of sensitive information.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Johnny Garcia III
(000) -
Johnny.Garcia@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications:

The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.
For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.

1. Describe a situation where you had to communicate complex or unclear information to multiple stakeholders (e.g., internal team, external partners, or the public).
• What made the communication challenging?
• What specific steps did you take?
• What would you do differently now?
2. Describe your personal work habits when no one is actively supervising you.
• How do you stay accountable?
• How do you ensure quality and accuracy in your work?
• Provide a specific example.
3. What is one professional weakness that has impacted your work performance?
• Provide a specific example
• What steps have you taken to improve it?
• What results have you seen so far?

APPLICATIONS WITHOUT A SOQ WILL NOT BE CONSIDERED.

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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