MANAGEMENT SERVICES TECHNICIAN
State of California
Sacramento County, CA, USA
USD 3,558-5,032 / month
Job Posting: MANAGEMENT SERVICES TECHNICIAN
Folsom State Prison
MANAGEMENT SERVICES TECHNICIAN
$3,558.00 - $5,032.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 5/22/2026
Job Description and Duties
Under supervision of the Community Resources Manager (CRM), the Management Services Technician (MST) will perform the less difficult gathering and analysis of program information associated with the Rehabilitative Achievement Credit (RAC) earning programs, Milestone Completion Credit (MCC) earning programs, Incarcerated person Activity Groups (IAGs), Self-Help Programs, Innovative Grant Recipient (IGE) programs, Self-Help Sponsors, and Volunteers. The duties require the ability to analyze written and numerical data accurately; write and communicate effectively; interpret and edit written material; and maintain professional demeanor and confidentiality as required. The MST will assist with data and tracking of incarcerated person group activities into Strategic Offender Management System (SOMS). The MST will provide assistance and guidance to incarcerated persons while sponsoring incarcerated person group activities. MST work hours would be primarily during third watch (afternoon/evening hours) and weekends to align with the majority of RAC programs.
Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Newly hired State employees may be placed at the minimum of the salary range. Every 12 months, based on performance evaluation, employee may receive a 5% salary increase until they reach the maximum salary for the position.
**Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.
** CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application.
** Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.
ALL HIRES ARE SUBJECT TO HIRING FREEZE AND/OR BUDGET APPROVAL.
**Limited Term/12 months; may be extended up to 24 months or may become permanent**
You will find additional information about the job in the Duty Statement.
Working Conditions
Folsom State Prison is located approximately 30 miles east of downtown Sacramento and just minutes from old town Folsom.
The grounds of the prison are surrounded by beautiful landscaping and friendly wild animals (deer, squirrels, turkeys, geese, etc.)
**Free Parking**
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
Vision
We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.
Commitment
CDCR and CCHCS are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.
CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.
CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.
Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities
Department Website: https://www.cdcr.ca.gov/facility-locator/fsp/
Special Requirements
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined that an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. https://www.naces.org/
Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.
When submitting supporting documents, PDF file format is preferred.
CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov
This advertisement may be used for other vacancies that occur during the life of this recruitment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/22/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
A Statement of Qualifications is required and must be submitted with your Examination / Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will
not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.
Desirable Qualifications
*Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
Benefits
Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov
Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx
Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Ashley Fackrell
(916) 985-2561 ext: 3024
A.Fackrell@cdcr.ca.gov
Zachary Fleming
(916) 985-2561 ext: 4742
zachary.fleming@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Justi Caraballo
(916) 985-2561
Justi.Caraballo@cdcr.ca.gov
Statement of Qualifications
A Statement of Qualifications (SOQ) is being required to obtain information regarding each applicant’s knowledge, skills, and abilities as related to this position.
Applications received without an appropriate SOQ based on the instructions below may be rejected for being incomplete and will not be considered.
Additionally, resumes, cover letters, and all other materials will not be considered as response to the SOQ. The completed SOQ must follow this format:
No more than two pages, single-spaced, 12-point Arial font, on a blank, standard letter-size piece of paper. You document needs to be titled “Statement of Qualifications” and contain your full name in the upper right corner on all pages. In your SOQ, describe your experience as it relates to the questions/topics below, numbering your responses and including the full text of the SOQ questions prior to each individual response to clearly indicate which SOQ number you are responding to.
Prepare the SOQ as a narrative discussion describing how your skills, knowledge, abilities, education, training, and experience, qualify you for the position. Please refer to the Class Specifications and Duty Statement for more information on job specifics. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.
For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit Work4CA: How to Write a Statement of Qualifications.
Additional Application Information
Applications received with inaccurate information or without the following information will be considered incomplete and may not be considered for an interview: "to" and "from" dates (month/day/year), hours worked per week, civil service classifications or private sector job titles, supervisor name and phone number, and duties performed. Applications that are ‘blank’ or with “see resume” in place of duties performed are not acceptable.
Please note: Main communication for this position will be through email. Please ensure you have a valid email address on your application and CalCareers profile. It is the applicants’ responsibility to check their email inbox, to include junk emails, for any correspondence regarding their application status.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
