The San Bernardino County, Special Districts Department is seeking a dynamic and experienced leader to serve as Regional Manager, overseeing operations, facilities, and community programs that enrich the lives of Big Bear residents and visitors alike. This role carries broad responsibility, managing diverse services including the Big Bear Alpine Zoo, Big Bear Senior Center, Beyond the Bell After-School Care, and multiple parks and recreation facilities throughout the District.

Under general administrative direction, the Regional Manager leads day-to-day operations, budget oversight, program and facility management, community partnerships, and staff supervision. This role requires independent judgment, adaptability, and a strong commitment to delivering safe, reliable, and high-quality services to the Big Bear Valley community.

Building Community. Enhancing Recreation. Protecting Wildlife.

As the Regional Manager, you will serve as the driving force behind the District’s mission to deliver safe, vibrant, and responsive community services. You will guide long-term planning, budget development, and strategic partnerships while fostering innovation across programs that support youth, seniors, families, and the rehabilitation, conservation, and animal welfare efforts at the Big Bear Alpine Zoo. Reporting to Special Districts leadership and working closely with the District Governing Board, the Regional Manager plays a critical role in ensuring the District remains a trusted community resource.

Strategic Leadership

• Direct overall operations of the District, including recreation programs, facilities, zoo management, senior services, and child care.
• Develop and implement policies and initiatives that improve service delivery and operational efficiency.
• Guide long-term planning efforts to ensure facilities, programs, and services align with community growth.

Budget & Financial Oversight

• Prepare and manage the District budget with accountability for financial performance.
• Identify and secure alternative funding sources, including grants, donations, and revenue programs.
• Maintain strong financial controls to support sustainable operations.

Program & Facility Management

• Oversee a wide variety of facilities, including community parks, Swim Beach, BMX Park, Senior Center, and the Big Bear Alpine Zoo.
• Direct operations of youth programs, including Beyond the Bell before/after school care and seasonal day camps.
• Ensure all facilities and program sites meet safety, compliance, and quality standards.

Community & Board Engagement

• Represent the District at Board and Municipal Advisory Council meetings.
• Build collaborative relationships with community organizations, schools, nonprofits, and local government.
• Deliver reports, updates, and presentations to ensure transparency and engagement.

Staff Leadership & Development

• Supervise and mentor staff across recreation, zoo, child care, and senior services.
• Promote a strong culture of customer service, teamwork, and accountability.
• Provide training, direction, and support to maintain high performance and community trust.

Public Communication & Outreach

• Direct communication strategies to promote District programs and services.
• Actively engage with residents, seniors, youth, and families to expand awareness and participation.
• Serve as a visible and approachable leader within the Big Bear Valley community.

The Big Bear Valley Park and Recreation District, part of San Bernardino County’s Special Districts Department, is dedicated to enriching community life by providing positive recreational experiences and promoting healthy, active lifestyles. Guided by its mission, the District upholds a standard of excellence through its people, parks, and programs.

The District manages a diverse portfolio of facilities and services, including seven community parks, the Senior Center, Beyond the Bell after-school programs, seasonal day camps, Swim Beach, the BMX Park, and the Big Bear Alpine Zoo, the nation’s only dedicated alpine zoo specializing in the rehabilitation and care of alpine and mountain wildlife. By fostering interaction across age groups, building strong community relationships, and supporting education, wellness, and cultural unity, the District works to create an environment where residents and visitors alike can thrive.

WHY THIS ROLE MATTERS

• Make a Lasting Community Impact: Lead programs and services that strengthen connections, promote healthy lifestyles, and create safe, vibrant spaces for all residents and visitors.
• Manage a Unique Portfolio: Oversee a diverse set of responsibilities including parks, recreation programs, senior services, child care, and the Big Bear Alpine Zoo.
• Drive Innovation and Growth: Shape the future of the District through strategic planning, program development, and community engagement.
• Build Meaningful Partnerships: Collaborate with local organizations, schools, and civic partners to enhance community programs and services.
• Enjoy Exceptional Quality of Life: Live and work in the scenic San Bernardino Mountains, with year-round outdoor recreation and a welcoming mountain community.
• Lead with Purpose: Inspire a team committed to excellence, integrity, and delivering outstanding experiences to the community.

Applicants must meet all of the following requirements:

CORE COMPETENCIES OF THE IDEAL CANDIDATE

The ideal Regional Manager combines leadership, operational expertise, and a passion for community service. Key competencies include:

• Parks and Recreation Expertise: Experience in parks, recreation, or government municipal operations is highly desirable.
• Strategic Leadership: Ability to set vision, guide staff, and achieve organizational goals.
• Financial and Program Management: Skill in budgeting, program oversight, and facility operations.
• Community Engagement: Ability to build partnerships, communicate with stakeholders, and represent the District publicly.
• Staff Development: Experience supervising and mentoring diverse teams to foster collaboration and high performance.
• Problem Solving & Communication: Strong decision-making and excellent written and verbal communication skills.