Roseburg Forest Products owns, sustains and responsibly harvests 600,000 acres of U.S. timberlands that yield the highest-quality building materials and specialty wood products that generate pride for the job and stand the test of time. Founded in 1936, the privately-held company has built its reputation for quality, versatility and reliability with products shipped across North America that include medium density fiberboard, softwood and hardwood plywood, dimension and stud lumber, and LVL and I-Joists. See how Roseburg is building and growing at www.roseburg.com and @Roseburg

Purpose

The Mobile Device Management (MDM) Engineer designs, implements, and maintains our mobile device infrastructure. This person plays a critical role in architecting scalable MDM solutions using platforms like Ivanti, SOTI, and Microsoft Intune, ensuring secure, efficient, and reliable mobile device management across the enterprise. This role requires a hands-on engineer who can troubleshoot complex technical challenges and optimize MDM deployments to meet evolving business needs.

Key Responsibilities

• Design, develop, and implement MDM solutions leveraging Ivanti, SOTI, and Intune platforms to support organizational mobile device management needs
• Engineer scalable mobile device enrollment, provisioning, configuration, and compliance workflows for corporate, operations, and BYOD environments
• Integrate MDM platforms with other enterprise systems such as Active Directory, identity providers and security tools
• Automate routine MDM tasks using scripting and API integrations to improve efficiency and consistency
• Monitor system performance, conduct root cause analysis, and troubleshoot complex issues related to device management and security
• Collaborate with cybersecurity, network, and systems teams to enforce mobile security policies and remediate vulnerabilities
• Develop and maintain detailed technical documentation, including architecture diagrams, configuration guides, and runbooks
• Evaluate new MDM technologies and features to recommend enhancements or migrations
• Manage the physical deployment of warehouse scanner hardware, the RMA process, and associated contracts
• Collaborate and provide technical guidance to engineers and administrators across OT, Cybersecurity, Systems, and Network teams to support MDM-related tasks
• Logs and works Incidents, Requests and Changes within the ServiceNow platform
• Model Company core values

Required Qualifications

• Bachelor’s degree in Computer Information Systems and 5+ years related experience or equivalent experience and certifications
• Proven engineering experience with enterprise MDM/UEM platforms such as Ivanti, SOTI, and Microsoft Intune
• Strong knowledge of mobile OS architectures (iOS, Android, Windows) and device management protocols (MDM, MAM)
• Experience managing Android Enterprise, Apple DEP, and Samsung Knox
• Experience integrating MDM solutions with identity management, security information and event management (SIEM), and network infrastructure
• Excellent verbal, listening and written communication skills
• Strong interpersonal skills
• Detail oriented with high level of accuracy
• Ability to work collaboratively in a highly functional team environment
• Working knowledge of industry technological developments and best practices
• Sound documentation skills
• Ability to work on multiple priorities effectively
• Strong critical thinking and analytical reasoning skills
• Ability to prioritize conflicting demands
• Excellent organizational skills and attention to detail
• Ability to execute assigned project tasks within established schedule
• Occasional travel to other remote locations is required, less than 5%

Preferred Qualifications

• ITIL certification or/and experience
• Warehouse scanner hardware management experience

AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS