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Operations Representative

Oregon State University

Oregon State University

Operations
USD 15.05-19.5 / hour
Posted on Dec 5, 2025
Position Information
Job Title Operations Representative
Appointment Type Student Employee
Job Location Corvallis
Position Appointment Percent 100%
Appointment Basis 12
Pay Method Hourly
Pay Period 16th - 15th of the following month
Pay Date Last working day of the month
Remote or Hybrid option?
Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro)
Max Hourly Rate $19.50 (Standard); $19.00 (Non-Urban); $20.50 (Portland Metro)
Position Summary
This recruitment will be used to fill 30 part-time (a maximum of 24 hours per week) Operations Representative positions for Recreational Sports at Oregon State University (OSU).

The Operations Staff is responsible for the entry system, operating the service counters, issuing equipment and handling laundry service at Department of Recreational Sports facilities. This position also serves as the primary source of information for walk-in and phone participants. This is an active, high-volume position with an emphasis on customer service, satisfaction and positive relations. The Operations Staff carry out numerous support functions for the Department. Additionally, all Department of Recreational Sports Staff are required to be certified as a First Responder for emergencies. The Operations Staff report to the Director of Finance and Operations.

Our Values in Action
As a student employee, you play a vital role in bringing our mission and values to life. We expect every team member to embody the following values in their work:
  • We Care About People: Treat all patrons and colleagues with kindness, courtesy and inclusion.
  • We Are Solution-Oriented: Identify and implement solutions that enhance the member and employee experience. Address conflict in a positive, calm and solution-focused manner.
  • We Are Stewards: Use resources responsibly and ethically while working efficiently.
  • We Are Innovative: Pioneer programs, services and facilities that serve as catalysts for student success. Create space to encourage, share and evolve new ideas.
  • We Are Educators: Foster environments where learning and personal growth thrive for both participants and staff. Grant others the same good intentions you grant yourself.
  • We Extend Respect & Build Trust: Communicate with clarity, transparency and integrity, fostering trust across our community.

Every action rooted in our mission and values strengthens our team and makes Recreational Sports a place where everyone belongs, grows and thrives.

We create engaging environments for student growth and success. We inspire healthy living by providing quality recreational and educational opportunities for the Oregon State University community.

Anticipated Hourly Wage: $16.76
Transferable Skill Development
OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:

Communication, Critical Thinking, Teamwork, Leadership, Equity & Inclusion
Position Duties
Position Details, Duties and Responsibilities
  • Deliver exceptional service to program participants and facility users both in person and over the phone. Provide accurate information on all Recreational Sports and University programs and make effective referrals to appropriate departments to ensure seamless participant experiences.
  • Utilize Recreation Management Software to verify participant eligibility, monitor facility access, and manage data entry with precision and confidentiality.
  • Accurately process credit transactions for program fees, memberships, and guest passes while adhering to department policies and maintaining fiscal integrity.
  • Represent the Department of Recreational Sports with professionalism by promoting programs, educating participants on policies, and fostering a welcoming, inclusive environment that encourages engagement.
  • Execute departmental emergency procedures promptly and effectively; administer First Aid and CPR as needed to ensure the safety and well-being of all participants and staff.
  • Issue, track, and maintain recreational equipment for participant use, ensuring proper care, organization, and accountability.
  • Perform laundry services and general maintenance tasks to sustain a clean, safe, and efficient recreational environment.
  • Assist with special departmental projects, including report preparation, phone communications, and other operational tasks that support the department’s goals.
  • Demonstrate a commitment to continuous learning and professional development by seeking opportunities to enhance leadership, communication, and technical skills within a dynamic team environment.
  • Commitment to enhancing personal and professional development.
  • Once hired, candidates must report to Dixon Recreation Center for training two weeks prior to the start of Fall Term. Those unable to attend training will not be considered for employment.
Minimum Qualifications
  • Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
  • Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
  • Must meet the applicable minimal enrollment standard
    • High School student: Regularly enrolled in a high school or participating in a home-schooling program
    • Undergraduate and post-baccalaureate student: 6 credit hours per term
    • Undergraduate international student: 12 credit hours per term*
    • Graduate student officially admitted to Graduate School: 5 credit hours per term
    • Graduate international student officially admitted to Graduate School: 9 credit hours per term*

*International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
  • First Aid, CPR/AED for the Healthcare Provider and DRS Bloodborne Pathogens certifications is required before employment begins and will be provided by the department upon hiring
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
Preferred (Special) Qualifications
  • Previous customer service experience.
  • Previous credit card experience.
  • Awareness of safety concerns and risk management.
  • Awareness and appreciation of individual uniqueness and diversity.
  • Excellent oral and written communication skills.
Working Conditions / Work Schedule
Anticipated hours per week: 10 hours

Period of Employment: One academic year (continuing employment is contingent upon satisfactory completion of a 30 day probationary period and satisfactory job performance as evaluated by immediate supervisor). 10-20 hours per week. Early morning, late night and weekend hours may be required.

Compensation: Student employees are paid an hourly wage consistent with the OSU Student Employment Pay Rate Guidelines. The Department of Recreational Sports identifies pay ranges base upon job duties, level of responsibility and complexity of the work to be performed.
Posting Detail Information
Posting Number P12656SE
Number of Vacancies 30
Anticipated Appointment Begin Date 06/15/2026
Anticipated Appointment End Date
Posting Date 12/05/2025
Full Consideration Date
Closing Date 02/27/2026
Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students
Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
  • Resume
  • Cover Letter
For additional information please contact: Troy Snow at Troy.Snow@oregonstate.edu.

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the Criminal History Check Requirement.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note: All job offers are contingent upon Human Resources final approval.