Product Operations Analyst
NEOGOV
About
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NEOGOV is one of the top 50 fastest growing SaaS leaders in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.
Be part of a company making a real impact in the public sector and grow your expertise with implementation of new financial tools, SOX, acquisitions, and technical accounting while working in a culture that values innovation, growth, and collaboration. The Accounting Manager will lead a team while shaping the future of NEOGOV’s accounting operations as the company builds it's AI product toolset and expands it's operations.
We are seeking a Product Operations Analyst to support the execution engine of our Product organization. This role helps ensure our initiatives, releases, and enablement efforts run smoothly across teams and stakeholders. You will work closely with Product leaders, Engineering, Marketing, Sales, and Operations to drive execution cadence, maintain executive visibility, and support product launches and organizational rhythms.
This role sits at the center of how Product operates — part program coordination, part operational enablement, and part portfolio reporting — offering strong exposure to product strategy and leadership.
What You Will do
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- Drive Product Execution Rhythm
- Coordinate product planning and release management activities across HCM and platform products
- Maintain planning calendars, release schedules, and cross-team coordination checkpoints
- Track initiative progress and ensure visibility into risks, blockers, and status updates
- Support Portfolio Reporting & Executive Scorecards
- Maintain initiative tracking dashboards and executive reporting materials
- Compile updates from Product teams and prepare leadership scorecards
- Help ensure consistent reporting standards across product areas
- Enable Cross-Functional Product Launches
- Coordinate readiness activities across Product, Marketing, Sales, Customer Enablement, and Operations
- Help develop launch materials, release communications, and internal enablement assets
- Track post-launch adoption and follow-up actions
- Support Product Enablement & Organizational Cadence
- Coordinate product enablement battle rhythms including:
- Customer enablement sessions
- Sales enablement updates
- Product organization operating reviews
- Build agendas, templates, and presentation materials
- Facilitate meeting logistics and follow-through on action items
- Improve Product Operating Efficiency
- Maintain templates, documentation, and internal product communication artifacts
- Identify opportunities to improve execution workflows and coordination across teams
- Support adoption of new planning and collaboration tools
- Own administration, optimization, and adoption of product-owned tooling (e.g., Unleash, Aha!, Gainsight PX), ensuring these platforms effectively support product planning, experimentation, and customer insight workflows across the organization
Who You Are
Highly organized and detail-oriented with strong follow-through
Comfortable coordinating across multiple teams and stakeholders
A strong communicator who can synthesize updates into clear summaries
Curious about how product organizations operate and deliver value
Proactive, dependable, and comfortable managing multiple priorities simultaneously
What You Have
2–5 years of experience in Product Operations, Program Coordination, PMO, Business Operations, or related roles
Experience supporting cross-functional initiatives in a SaaS or technology environment preferred
Strong presentation and documentation skills (PowerPoint, Google Slides, etc.)
Familiarity with tools such as Jira, Confluence, or similar collaboration platforms
Strong organizational and communication skills
Why This Role Matters
This role helps scale how NEOGOV’s Product organization executes and communicates. You will gain broad exposure to product leadership, cross-functional collaboration, and enterprise SaaS delivery.