This is a remote role from anywhere in the US & Canada.

NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.

NEOGOV is one of the top 50 fastest growing private software companies in the U.S. — Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.

We are seeking a Senior Product Manager for PowerStandards, our next-generation accreditation and standards management platform. PowerStandards helps public safety and public sector agencies prepare for, manage, and maintain accreditation through intelligent automation, evidence management, and AI-assisted compliance workflows. In this critical role, you’ll lead the vision, roadmap, and execution of our AI-driven accreditation capabilities, transforming how agencies achieve and sustain excellence.

• AI-Driven Product Strategy & Roadmap

  • Define and execute the strategic roadmap for PowerStandards, with a focus on AI-first accreditation management and intelligent compliance automation.

  • Align product goals with NEOGOV’s broader mission and customer outcomes, emphasizing predictive insights, AI copilots, and standards mapping automation.

  • Continuously evaluate industry trends and customer feedback to evolve the product toward scalable, intelligent, and self-learning systems.

• Cross-Functional Leadership

  • Partner with engineering, data science, and design teams to embed AI into core product workflows—e.g., document classification, standards mapping, and audit preparation.

  • Collaborate with GTM and customer success teams to ensure seamless adoption of AI capabilities and measurable user outcomes.

  • Serve as the voice of the customer, balancing innovation with reliability, compliance, and trust in AI-assisted decision-making.

• Market Research & Competitive Intelligence

  • Conduct deep research into accreditation standards, audit practices, and AI applications across the public sector.

  • Benchmark PowerStandards against leading SaaS and AI-based compliance solutions to identify differentiation opportunities.

  • Monitor regulatory and ethical developments in AI that affect product design, transparency, and explainability.

• AI-Enhanced Product Development

  • Lead product development from ideation through release, prioritizing high-impact AI features such as:

    • Automated standards mapping from policy content.

    • Intelligent gap analysis and accreditation readiness scoring.

    • Conversational accreditation copilot for administrators and assessors.

  • Define product requirements, user stories, and acceptance criteria that align technical feasibility with end-user value.

  • Collaborate with data and ML engineers to design safe, transparent, and effective AI capabilities.

• Customer Engagement & Insight Integration

  • Partner directly with accreditation managers, assessors, and compliance officers to identify pain points and co-design solutions.

  • Translate qualitative and quantitative feedback into a prioritized roadmap that reflects customer and regulatory realities.

  • Lead pilot programs for new AI-driven features and use feedback to refine models and workflows.

• Performance Monitoring & Reporting

  • Define key success metrics for AI adoption, accuracy, and customer satisfaction.

  • Use data-driven insights to improve product quality, user outcomes, and operational efficiency.

  • Communicate strategic progress and product impact to senior leadership and external stakeholders.

• Go-to-Market Enablement

  • Collaborate with marketing and sales to position PowerStandards as the industry-leading AI accreditation platform.

  • Develop narratives that communicate how AI helps agencies achieve compliance faster, with less effort and more confidence.

  • Support enablement efforts for internal teams and external partners to ensure alignment with product capabilities and roadmap.

• Mentorship & Leadership

  • Mentor associate product managers and cross-functional peers on AI literacy and ethical product design.

  • Foster a learning culture where innovation, experimentation, and continuous improvement thrive.

• Analytical with problem-solving, and storytelling abilities.

• Proven success leading AI-enabled product initiatives from concept to launch.

• Excellent communicator with stakeholder management skills.

• Proficient in Agile product development and tools like Jira, Aha!, or Productboard.

• Experience

  • 7–10 years of product management experience in Enterprise SaaS, ideally with AI/ML-integrated platforms or compliance tools.

  • Experience with case management, standards management, or content intelligence solutions preferred.

• Education

  • Bachelor’s degree in Business, Computer Science, Engineering, or a related field.

  • MBA or advanced degree a plus.

• Expertise

  • Deep understanding of enterprise workflow automation, document intelligence, and accreditation or compliance processes.

  • Familiarity with applied AI technologies such as NLP, classification, summarization, and recommendation systems.

• Prior experience with accreditation management platforms or policy/standards management systems.

• Familiarity with data governance, model explainability, and ethical AI frameworks.

• Track record of launching successful SaaS products that leveraged AI to deliver measurable outcomes.

• Competitive Wages

• Comprehensive Benefits package (medical, dental, vision, etc.)

• Generous PTO to support work-life balance

• 401K/RRSP Matching

• Paid Parental Leave

• Autonomy to grow and find your career path with supportive leadership

• Remote working opportunities

• Inclusive and diverse work environment
  
  

NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.

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