Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

*** The Target Pay Range typically considered for this position is $80,376 - $117,288 annually. The Full Pay Range for this WMS Band is $71,004 - $130,320 annually. Compensation decisions are determined using factors such as job-related skills, experience, and education or training. We will consider your individual qualifications, should we make you an offer of employment.

The Audit Operations Manager is a senior leadership role responsible for overseeing the statewide audit function within Customer Service, Compliance, and Public Safety.

Reporting to the Audit Program Manager, this role manages a large, distributed team of audit professionals across multiple field offices, including direct oversight of field supervisors and is accountable for program performance, policy development, audit methodologies, and consistent statewide implementation of audit practices.

Key responsibilities include leading daily audit operations, managing budget and resources, guiding human resource functions, improving business processes, and developing training programs. The manager also acts on behalf of the Program Manager as needed, leads major projects, and contributes to strategic planning and policy decisions that impact the agency and regulated employers.

The position plays a critical role in maintaining the integrity of the workers’ compensation system, ensuring fair business practices, and supporting agency goals related to customer experience, compliance, and public safety.

Some of what you’ll do:

Required:

Please Note: Qualifying experience may substitute year-for-year for education.

Option 1: Bachelor’s degree in business administration, Public Administration, Accounting, Criminal Justice, or similar field.

And

Three (3) years of professional accounting or auditing experience.

Or

Option 2: Successful completion of the Labor and Industries Auditor Training Program.

Or

Option 3: Equivalent education/experience will be considered but must include at least 20 semester or 30 quarter hours in accounting (may include credits from one (1) Finance class or one (1) Business Law class).

And

A minimum of three (3) years of supervisory or management experience in public administration, worker’s compensation or other lines of insurance, state or federal tax compliance, auditing or accounting investigation or related fields.

In Addition:

Demonstration of Position and Agency-Specific Skills, Abilities, and Core Competencies (for a complete list, please request the PDF), including:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

** You must possess a valid, unrestricted driver’s license.

Preferred/Desired Qualifications:

Master’s degree (MBA, Master of Accountancy, etc.)

Prior experience in:

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

The assigned duty station may be in any of our L&I service locations statewide. The incumbent must reside anywhere in Washington State, as well as those living near the Oregon/Washington or Idaho/Washington borders.

For this position, telework is dependent upon business needs and supervisor approval.

For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

4. An Unofficial College Transcript(s).

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contributes to the success of the agency’s mission. Having a diverse workforce is this agency’s greatest source of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. People with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials, and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact April Sharp.