As Senior Mission Operations Specialist, you will own day-to-day constellation and payload operations while driving strategic integration and roadmap execution for our Constellation Management Platform (CMP). This role blends hands-on operational responsibility with program-level leadership, coordinating across Engineering, Program Management, and external vendors to ensure mission readiness, operational excellence, and continuous improvement of our space systems.

You will operate Hubble satellites via vendor APIs, coordinate operational configurations, schedule tasking windows, triage anomalies, and maintain high service availability. In parallel, you will lead vendor/API integration efforts, define CMP feature requirements, generate user stories, and partner with engineering to deliver operational tooling and dashboards.

This is a business-hours role with occasional after-hours response for critical anomalies. Over time, you will play a key role in scaling Mission Operations into a multi-person team or transitioning into broader program leadership.

This Role is located in order of preference:

1. Onsite/Hybrid in Seattle, WA,
2. Onsite/Hybrid in San Francisco, CA
3. Remote (Pacific Standard Time Zone)

KEY RESPONSIBILITIES

Mission Operations

• Execute daily constellation and payload operations, including tasking, configuration updates, and real-time issue triage.
• Maintain two-person integrity for command approvals and uploads.
• Monitor system health and performance, interpreting telemetry and escalating anomalies.
• Manage operational timelines to balance internal testing and customer-facing activities.
• Maintain operational runbooks, SOPs, and decision support materials.

Vendor & API Coordination

• Serve as Hubble’s operational point of contact with all current and future spacecraft vendors.
• Document and track API requirements, feature requests, and integration timelines.
• Coordinate with engineering to implement SpaceOps APIs and deliver operational dashboards.
• Lead discussions on operational data formats, ICDs, and vendor roadmap alignment.

Constellation Planning & CMP Roadmap

• Partner with Program Management and Engineering to define and prioritize CMP features.
• Generate user stories and acceptance criteria for operational tooling.
• Drive the long-term constellation optimization plan, ensuring alignment with commercial and technical goals.
• Track and report constellation-level performance metrics to leadership.

AN IDEAL CANDIDATE MEETS OUR VALUES:

A Sense of Urgency: Lead projects from concept to reality, rapidly and effectively

High Learning Agility: Love to learn; have a grounded approach to recognizing your weaknesses and take the initiative to brush up on and sharpen your engineering foundations to better collaborate with your teammates with different backgrounds
Excellent Communication Skills: Effectively convey ideas and communicate technical topics with engineering, build staff, and operations; run self-directed design reviews and participate in reviews of parallel systems
Strong Anticipation of Needs: Identify problems, think creatively, and rapidly produce reliable and cost-effective solutions to meet the ever growing and changing needs of an early-stage company

Operational Rigor: Proven ability to manage spacecraft or similar complex systems under real-time operational constraints.

System-Level Thinking: Capable of connecting daily operations with long-term constellation performance and product roadmap impacts.

Vendor Interface Leadership: Skilled at representing operational requirements in multi-party technical discussions.

Process Builder: Able to institutionalize best practices and prepare for team scaling.

BASIC QUALIFICATIONS

• 7+ years in mission operations, satellite systems engineering, or related aerospace/space systems role.
• Experience operating spacecraft or payloads in a commercial or government mission environment.
• Demonstrated ability to lead cross-functional and vendor-facing technical initiatives.
• Familiarity with ground segment systems, API-based operations, and telemetry analysis.
• Strong project management skills — able to track deliverables, manage timelines, and drive execution without micromanagement.
• Excellent communication skills; able to convey technical and operational details to diverse stakeholders.

STRONGLY DESIRED

• Experience with satellite operations and commercial ground segment/mission control systems.
• Background in satellite payload operations, RF communications, or telemetry/command systems.
• Familiarity with software development workflows, Jira, and Confluence for requirements/user story management.
• Exposure to CMP-like operational platforms and dashboarding/analytics tools.
• Prior experience in a startup or rapid-iteration operational environment.

COMPENSATION & BENEFITS
💰 Salary: $160,000 - $190,000 (commensurate with experience)
🩺 Comprehensive Benefits – Health, Dental, Vision, & HSA options
🌍 Unlimited PTO
🚇 Commuter Benefits (if working from HQ)
🎓 Learning & Development Allowance
💪 Health & Wellness Stipend
🌎 Sabbatical Program – Recharge and explore new ideas
🛠 Cutting-Edge Space Tech – Work on state-of-the-art satellite system

ITAR REQUIREMENTS

Hubble is required by the U.S. Government to comply with various space technology export regulations including the International Traffic in Arms Regulations (ITAR). All applicants must be a U.S. citizen, lawful permanent resident (“green card holder”) as defined by ITAR (22 CFR §120.15).

Hubble is committed to creating a diverse environment and is proud to be an equal opportunity employer. Each individual has the right to work in a professional environment that promotes equal employment opportunity and prohibits discriminatory practices, including harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.