Supervise and assist the operations team:

• Coordinate work schedules for personnel

• Oversee projects and supports technicians, line locators, and meter readers

• Assist personnel in these areas when objective goals are not being met

• Supervise and train employees, accordingly

• Must be willing to travel (potentially overnight) when required

• May require walking for long distances (occasionally up to 30 miles per day) in various weather conditions (rain, sleet, hair, snow, extreme heat or cold, etc.)

• Exert physical force moving objects (routinely 10lbs. of force, up to an occasional 50lbs. of force.)

Act as the liaison between the field, corporate, and clients:

• Attend and conduct meetings to ensure the terms and conditions of the contract are being met

• Capable of starting new contracts and assisting sales team as needed

• Assist the Operations Manager, Director of Operations, and President as needed

• Prepare documents, reports, analyses, and presentations, such as monitoring or producing time sheets, job costs, profitability, audits, productivity, and purchase information

• Communicate with customers

• Refer all customer complaints to the appropriate authorities

• Understand customer guidelines and adhere to those guidelines

• Facilitate client communication when needed

Other duties as assigned.

About You

Must haves:

• Education: High School Diploma or GED

• Experience: 2 years of field experience in meter reading, natural gas line locating, or leak surveying

Nice to haves:

• Education: Bachelor’s Degree in Business Management

• Experience: 3 or more years of experience in meter reading, line locating, or leak surveying; 1 or more years of supervisory or management experience

Your Skills:

• Ability to multi-task, and work independently and as a team

• Exceptional flexibility in daily routines, especially when assistance is needed for meter reading, line locating, or leak surveying

• Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day

• Excellent communication skills, comfortable interacting with management and customers

• Ability to interact with unhappy or negative customers in a professional manner

• Excellent attention to detail for problem solving and finding

• Ability to walk long distances and prepare for weather conditions, accordingly

• Strong knowledge of business acumen

• Knowledge and experience with Microsoft Office (e.g., Microsoft Excel, Teams, Outlook, etc.)

Drug/Alcohol Testing:

• Drug/alcohol testing is required

• Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters

• Drug/Alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits

Health and Safety:

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options

• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability

• Flexible Spending Accounts or an option for a Health Saving Account with company match

• Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement:

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost

• Roth or Traditional 401(k) Retirement plan with company match

PTO Plans (after 90 completed days of service for full-time employees):

• Paid Vacation

• Paid Holidays

• Paid Wedding Day

• Veterans Day paid time off for our veterans

• Paid Sick Time (New York based positions ONLY)

Perks/Allowances:

• Company vehicle (for all driver-based positions)

• Gas card for company vehicle (if applicable)

• Company provided cell phone or mobile allowance (if applicable)

• Boot allowance from approved vendors

• Daily per diem for travel-based positions